Mortgage Administrator Mortgage Administrator Coordinator Mortgage Case Administrator
Chippenham 27,562 per annum + Bonus Full-Time Monday-Friday Permanent Hybrid - 3 Days Office / 2 Days Home After Probation
Introduction
Acorn by Synergie is recruiting for a Mortgage Administrator Coordinator to join a leading specialist mortgage brokerage based in Chippenham.
This is an excellent opportunity for an experienced Mortgage Administrator, Mortgage Case Administrator, Financial Services Administrator or Mortgage Support Coordinator to join a growing and award-winning business that has been supporting property investors for over 20 years.
Working closely with a team of specialist Mortgage Brokers, you'll provide high-level administrative support, manage mortgage applications from submission through to completion, and deliver exceptional customer service throughout the mortgage process.
What We Offer
- 27,562 per annum, plus bonus.
- Monday to Thursday, 9am-5:30pm.
- Friday, 9am-5pm.
- Hybrid working after successful completion of a six-month probation, with 3 days office-based and 2 days from home.
- Free on-site parking.
- Competitive annual leave allowance plus bank and religious holidays.
- Pension scheme.
- Ongoing career development opportunities.
- Friendly and vibrant company culture.
Key Duties
- Provide proactive administrative support to a team of specialist Mortgage Brokers.
- Manage mortgage applications from submission through to completion.
- Liaise with lenders, solicitors, surveyors, estate agents and customers to progress cases.
- Enter and maintain confidential client information accurately within specialist mortgage CRM systems.
- Ensure all records are accurate, up to date and compliant.
- Handle incoming telephone calls and email enquiries professionally.
- Draft professional correspondence, letters and documentation using Microsoft Office.
- Welcome office visitors and assist with general office administration.
- Maintain office supplies and place orders when required.
- Liaise with the management team regarding case progression and operational updates.
Requirements
- Previous administrative experience is essential.
- Experience within mortgages, financial services, banking or the property sector is highly desirable.
- Excellent verbal and written communication skills.
- Strong organisational and time management skills with the ability to prioritise a busy workload.
- High level of accuracy and attention to detail when processing confidential financial information.
- Professional and discreet approach to handling sensitive information.
- Proficient in Microsoft Word, Excel and Outlook.
- Experience using mortgage CRM or financial services systems is advantageous.
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Mortgage Broking Administrator in Chippenham employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
