Role - Service Advisor / Service Receptionist
Location - Chester
Salary - £30,000 Basic Salary £38,000 Realistic OTE Overtime Available
1 in 4 Saturday Mornings
Richard Abson Group is delighted to be assisting a prestigious automotive dealership in Chester in their search for an experienced Service Advisor / Service Receptionist.
Representing one of the industry's leading premium brands, this dealership forms part of a highly respected dealer group renowned for investing in its people. You'll benefit from ongoing manufacturer training, genuine career progression, and the opportunity to work within a modern, forward-thinking business embracing the latest hybrid and electric vehicle technology.
As the first point of contact for customers, you'll play a key role in delivering an exceptional aftersales experience. You'll manage service bookings, provide vehicle progress updates, explain technical information in a customer-friendly manner, and identify opportunities to promote service plans and additional aftersales products.
Working Hours:
- Monday to Friday, 8am-6pm
- 1 in 4 Saturday mornings, paid at overtime
What we're looking for:
- Minimum of 1 year's experience as a Service Advisor or in a similar aftersales role within a franchised main dealership
- A passion for delivering outstanding customer service with a proactive sales approach
- Experience using Kerridge and 1 Link would be advantageous, although not essential
- Excellent communication and organisational skills
- A professional and customer-focused approach
Salary & Benefits:
- £30,000 basic salary
- £38,000 realistic OTE
- Uncapped bonus opportunities, including hours sold, service plans and upsell/cross-sell performance
- Current team members are consistently exceeding their bonus targets
- 1 in 4 Saturday mornings, paid at overtime
- Manufacturer training and genuine career progression
- Opportunity to work with the latest hybrid and electric vehicle technology
If you're an experienced Service Advisor or Service Receptionist looking to join a premium main dealership that genuinely invests in its people, we'd love to hear from you.
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Service Advisor in Chester employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
