Confidential in the United Kingdom, Chester area, is seeking a German & English-speaking Service Desk Analyst to provide first-line IT support within a structured IT Service Desk environment.
The successful candidate will handle incidents and service requests, troubleshoot IT issues, manage support queues, maintain SLA performance and coordinate ticket resolution across multiple support teams. Strong customer service and communication skills are essential, with familiarity with ServiceNow.
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Bilingual IT Service Desk Analyst — German & English (Hybrid) in Chester employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
