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- Tasks: Assist customers by handling calls and providing excellent service in Welsh.
- Company: Local government organisation with a supportive team environment.
- Benefits: Flexible hours, competitive pay, and valuable work experience.
- Why this job: Make a difference in your community while using your Welsh language skills.
- Qualifications: Fluent Welsh speaker with strong communication skills.
The predicted salary is between 24000 - 36000 £ per year.
Your new company is a local government organisation looking to recruit a number of temporary Welsh speaking customer service officers to assist with a busy period!
Your new role involves slotting into an already busy team, where you will assist with a high number of calls from customers of the organisation. Utilising your fluent Welsh speaking capabilities, you will...
Welsh Speaking Customer Service Agent in Caernarfon employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welsh Speaking Customer Service Agent in Caernarfon
✨Tip Number 1
Brush up on your Welsh! Make sure you're comfortable with the language, especially in a customer service context. Practising common phrases and responses can really help you stand out during interviews.
✨Tip Number 2
Show off your people skills! Customer service is all about communication, so be ready to share examples of how you've handled tricky situations or provided excellent service in the past. We want to see your personality shine through!
✨Tip Number 3
Research the organisation! Knowing a bit about the local government and its services can give you an edge. It shows you're genuinely interested and can help you answer questions more effectively.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it helps us keep track of your application and get back to you quicker. Don't miss out on this opportunity!
We think you need these skills to ace Welsh Speaking Customer Service Agent in Caernarfon
Some tips for your application 🫡
Show Off Your Welsh Skills: Make sure to highlight your fluent Welsh speaking abilities in your application. We want to see how you can use your language skills to connect with customers and provide top-notch service!
Tailor Your CV: Don’t just send out the same CV for every job! We recommend tweaking your CV to match the job description. Focus on any previous customer service experience and how it relates to this role.
Be Personable in Your Cover Letter: Your cover letter is your chance to show a bit of personality! Let us know why you’re excited about this role and how you can contribute to our busy team. Keep it friendly and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Confidential
✨Brush Up on Your Welsh
Since the role requires fluent Welsh speaking, make sure you practice your language skills before the interview. Try to engage in conversations or even role-play common customer service scenarios in Welsh to boost your confidence.
✨Know the Organisation
Do some research on the local government organisation you're applying to. Understand their values, mission, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter in this role. Prepare examples from your past experiences where you successfully handled difficult customers or resolved issues. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Show Enthusiasm and Team Spirit
As you'll be slotting into a busy team, it's important to convey your enthusiasm for teamwork. Share examples of how you've collaborated with others in previous roles and express your eagerness to contribute positively to the team dynamic.
