Short Course Administrator
26,800, Burgess Hill RH15, 37.5 hours per week, Permanent, 20 days holiday + bank holidays, Onsite parking and pension
The Role
- Process candidate packs including chasing documentation, preparing submissions for certification, issuing results and certificates, and maintaining accurate records
- Input and update customer information in the CRM system
- Manage personal workload efficiently while collaborating with team members
- Prepare course materials, registers, assessments, and support trainers with invigilation and classroom setup
- Handle incoming calls and provide timely, helpful responses to customer enquiries
- Maintain consistently high levels of customer service
- Perform shared general office duties and ensure effective team cover
- Attend team meetings and contribute proactively
- Support cross-departmental colleagues with research, coordination, and administrative tasks
Requirements
Applicants should have strong experience in an administrative role, ideally with customer service and call-handling responsibilities. Strong attention to detail and IT proficiency, particularly in Microsoft Office, are essential. Experience with CRM systems, a Business Administration qualification, or knowledge of the training or utilities sector would be highly desirable.
This role could suit someone who has worked as a Training Administrator, Course Coordinator, or Office Support Assistant.
Company Information
Our client is a well-regarded training provider known for delivering high-quality short courses. With a commitment to service excellence, learner support, and continuous improvement, they operate from multiple centres and foster a culture of professionalism, teamwork, and growth.
Package
- 26,800 annual salary
- 20 days holiday plus bank holidays
- Onsite parking
- Pension scheme
- 37.5 hours per week, Monday to Friday between 08:00am - 05:00pm (agreed hours)
- Based in Burgess Hill with occasional travel to Portchester
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Administrator in Burgess Hill employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
