Mortgage Administrator
Location: Bromsgrove
Salary: Up to £27,000 per annum
Job Type: Full-Time, Permanent
Hours: Monday to Friday, Office-Based
About the Role
We are seeking a highly organised and detail-oriented Mortgage Administrator to join a busy and growing mortgage team based in Bromsgrove. This is an excellent opportunity for an experienced administrator with a background in mortgages, financial services, or case management who enjoys working in a fast-paced environment and delivering exceptional customer service.
Key Responsibilities
- Progress mortgage applications from initial submission through to completion.
- Liaise with lenders, mortgage brokers, solicitors, and clients to obtain updates and required documentation.
- Monitor and manage a pipeline of mortgage cases, ensuring all deadlines are met.
- Chase outstanding information and documentation to keep applications moving forward.
- Provide clients with regular updates and exceptional customer service throughout the mortgage journey.
- Maintain accurate records and update internal systems.
- Resolve queries efficiently and professionally.
- Ensure all administration is completed accurately and in line with regulatory requirements.
Skills & Experience Required
- Previous experience in a Mortgage Administrator, Mortgage Case Manager, Financial Services Administrator, or similar role.
- Strong understanding of the mortgage application process.
- Excellent organisational and time management skills.
- Ability to manage multiple cases simultaneously.
- Strong communication skills with the confidence to liaise with a range of stakeholders.
- High attention to detail and accuracy.
- Proficient in Microsoft Office and CRM systems.
- A proactive and customer-focused approach.
What's on Offer?
- Salary up to £27,000 depending on experience.
- Monday to Friday working hours - no weekends.
- Office-based role in Bromsgrove.
- Supportive and friendly working environment.
- Opportunity to join a successful and growing business.
- Career development and progression opportunities.
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Mortgage Administrator in Bromsgrove employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
