At a Glance
- Tasks: Help residents feel safe by managing anti-social behaviour cases with empathy and professionalism.
- Company: Join Southern Housing, a leading housing provider dedicated to community safety.
- Benefits: Enjoy flexible working, healthcare plans, discounts, and career development opportunities.
- Other info: Be part of a passionate team focused on improving neighbourhood safety.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in ASB case management and strong communication skills are essential.
The predicted salary is between 32427 - 39633 £ per year.
We are looking for a committed and compassionate professional to join our Housing Directorate as part of our regional Anti Social Behaviour (ASB) team. This is a rewarding role where you will make a real difference to residents' lives by responding to ASB, managing risk, and helping people feel safe in their homes and communities.
Reporting to the ASB Manager, you will provide a high quality, resident-focused service, dealing with a wide range of ASB cases. On a duty basis, you will triage new reports, assess risk, agree action plans, and investigate incidents, always working with empathy, professionalism, and sound judgement.
You will manage a varied caseload, gathering and evaluating evidence, taking proportionate action to prevent further incidents, and using legal remedies where appropriate. You will also work closely with internal teams and external partners to address ASB effectively and proactively across our neighbourhoods. This role is based at one of our main offices in either Hastings or Horsham.
About you: You are calm under pressure, confident in your decision making, and motivated by helping people through difficult situations. You are able to balance empathy with professionalism, ensuring residents feel heard while clearly managing expectations and outcomes.
- Excellent communication skills, with the ability to build rapport and explain complex information clearly
- Strong judgement and resilience when dealing with challenging and sensitive situations
- Confidence managing a varied caseload and prioritising work to meet service standards
- A thorough, organised approach with strong attention to detail
- A proactive, solutions-focused mindset
- Experience of ASB case management in a social housing or similar environment is essential. Knowledge of repairs, housing management, or tenancy enforcement is beneficial.
About the team: You will be part of a dedicated ASB team delivering a comprehensive service to keep residents safe and supported. The team works closely across Southern Housing and with external agencies to tackle ASB, protect vulnerable residents, and improve neighbourhood safety.
What's in it for you: Pension, Life assurance, Healthcare cash plan, Eyecare & dental, Birthday leave, Retailers discounts, Cycle to work, Buy & sell annual leave, Season ticket loan, In-house academy & career development, Flexible working.
About Us: At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Closing date: 30th September 2026
Anti Social Behaviour Officer in Brighton employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Anti Social Behaviour Officer in Brighton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Confidential.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Confidential!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Confidential, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Confidential or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Anti Social Behaviour Officer in Brighton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Confidential:Before hitting send, make sure to tailor your application specifically to Confidential! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Confidential
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
