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- Tasks: Provide top-notch IT support and troubleshoot tech issues for our clients.
- Company: Join Flotek Group, a fast-growing tech company in the UK.
- Benefits: Enjoy a competitive salary, flexible hours, and career development opportunities.
- Why this job: Make a real difference by helping businesses thrive with your tech skills.
- Qualifications: Experience in IT support and strong problem-solving abilities.
- Other info: Be part of a dynamic team in a rapidly evolving industry.
The predicted salary is between 28000 - 35000 £ per year.
Location: Pencoed, Bridgend, South Wales
Salary: £28,000 - £35,000 per annum (experience depending)
Job Type: Full-time / Permanent (Flexible hours between 8am - 6pm, core hours 9am - 5:30pm)
Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses.
Senior IT Helpdesk Technician in Bridgend employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Helpdesk Technician in Bridgend
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at Flotek Group or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. We all know that as a Senior IT Helpdesk Technician, you'll need to showcase your problem-solving abilities and how you handle tricky situations with users.
✨Tip Number 3
Don’t forget to research Flotek Group! Understanding their services and company culture will help you tailor your responses during the interview. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Senior IT Helpdesk Technician in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Helpdesk Technician role. Highlight relevant experience and skills that match what we’re looking for, like your troubleshooting expertise and customer service skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about IT support and how your background makes you a perfect fit for our team at Flotek Group.
Showcase Your Problem-Solving Skills: In your application, don’t forget to include examples of how you've tackled IT issues in the past. We love seeing how you approach challenges and find solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Confidential
✨Know Your Tech Inside Out
As a Senior IT Helpdesk Technician, you'll need to demonstrate your technical expertise. Brush up on common IT issues, troubleshooting techniques, and the latest technologies relevant to the role. Be ready to discuss specific scenarios where you've successfully resolved problems.
✨Showcase Your Communication Skills
In this role, you'll be interacting with clients who may not be tech-savvy. Practice explaining complex concepts in simple terms. During the interview, highlight examples where your communication skills made a difference in resolving an issue or improving customer satisfaction.
✨Research Flotek Group
Understanding the company’s mission, values, and the services they provide is crucial. Familiarise yourself with their recent projects and any news related to them. This will not only help you tailor your answers but also show your genuine interest in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, and opportunities for professional development. This shows that you're proactive and genuinely interested in how you can contribute to Flotek Group.
