SERVICE ADVISOR
Location: Bradford
Salary: £30,000 Basic Salary + Bonus + Service Plan Commission
Hours: Monday to Friday Saturday 1 in 4
Job Type: Full-Time, Permanent
Looking for a role where your customer service skills are recognised, your earning potential is rewarded, and your work-life balance is respected?
If you're an experienced Service Advisor looking for your next opportunity within a busy and professional dealership, this role offers an excellent combination of competitive earnings, additional commission opportunities through service plan sales, and a great work-life balance with just one Saturday in four.
Joining a supportive and customer-focused aftersales team, you'll play a key role in delivering an exceptional customer experience while benefiting from ongoing career development and long-term stability within a successful automotive business.
WHAT'S IN IT FOR YOU?
- £30,000 Basic Salary
- Bonus Scheme
- Additional Earnings Through Service Plan Sales
- Monday to Friday Working
- Saturday Rota of 1 in 4
- Full-Time, Permanent Position
- Supportive Team Environment
- Ongoing Training & Development
- Career Progression Opportunities
THE ROLE
As a Service Advisor, you'll be the key point of contact between customers and the workshop, ensuring every customer receives a professional, efficient, and seamless service experience from booking through to vehicle collection.
Key responsibilities include:
- Managing service and repair bookings efficiently
- Coordinating workshop loading to maximise productivity
- Keeping customers updated throughout the repair process
- Identifying and upselling additional work where appropriate
- Promoting service plans and manufacturer offers
- Liaising closely with technicians to ensure repairs are completed on time
- Maintaining accurate customer and vehicle records
- Delivering outstanding customer service at every stage of the journey
ABOUT YOU
We're keen to hear from candidates who can demonstrate:
- Previous experience as a Service Advisor within the automotive industry
- Experience using Kerridge, 1 Link, Pinnacle or a similar Dealer Management System (DMS)
- A proven track record of upselling additional products, services, and service plans
- Excellent communication and customer service skills
- Strong organisational and administrative abilities
- The ability to work effectively in a busy dealership environment
- A positive, professional and customer-focused attitude
- Full UK Manual Driving Licence (subject to licence checks)
Alternative job titles may include: Service Advisor, Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor or Service Receptionist.
This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression.
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Service Advisor in Bradford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
