Internal Sales / Spares Coordinator - Aftermarket - Engineering
Location: Bradford, West Yorkshire
Hours: 37 hours per week, flexible working hours
The Opportunity
We are recruiting for a well-established engineering manufacturer based in Bradford, looking to appoint a Spares Coordinator to join their aftermarket team.
This is an excellent opportunity for someone with experience in spare parts, aftermarket sales, engineering internal sales, technical customer service or industrial distribution.
The company designs and manufactures specialist equipment for commercial and industrial applications, with an established aftermarket operation supporting customers with replacement parts and technical enquiries.
The role involves working with a broad range of mechanical and electrical components, identifying and sourcing replacement parts, preparing quotations, processing orders and providing excellent customer service.
Key Responsibilities
- - Handle customer enquiries relating to spare parts, replacement components and existing equipment.
- - Identify suitable components using technical specifications, part numbers, serial numbers and product information.
- - Prepare accurate quotations and proactively follow up enquiries to secure orders.
- - Source spare parts from internal manufacturing departments and external suppliers.
- - Process customer orders, confirm availability, lead times and coordinate deliveries.
- - Liaise with engineering, purchasing and other internal departments to resolve technical enquiries.
- - Develop a good understanding of the company's products and aftermarket requirements.
- - Build and maintain strong customer relationships, ensuring enquiries are handled efficiently.
- - Take ownership of customer requirements from initial enquiry through to completion.
About You
We are interested in candidates with experience in spare parts, aftermarket, technical internal sales, engineering customer service or industrial distribution.
- - Experience within an engineering, manufacturing, HVAC, mechanical or industrial distribution environment.
- - Knowledge of engineered components such as pumps, valves, motors, seals, gaskets, bearings, piping, heat exchangers, heating elements, electrical controls, sensors, pressurisation equipment or associated mechanical parts.
- - Experience preparing quotations, processing orders or sourcing spare parts and technical components.
- - The ability to understand technical specifications, product information and part numbers.
- - Strong communication skills and a customer-focused approach.
- - Excellent organisational skills and attention to detail.
- - A proactive, commercially minded attitude with the ability to follow up quotations and manage customer enquiries independently.
Experience within mechanical engineering, fluid handling, HVAC, process equipment, MRO or industrial distribution would be advantageous.
What's on Offer?
- - 37-hour working week with flexible start and finish times.
- - Core working hours of 10am-12pm and 2pm-4pm.
- - Flexitime scheme allowing an additional day off per month through accrued hours.
- - 25 days' annual leave plus bank holidays.
- - Comprehensive product training and ongoing development.
- - Long-term opportunity within an established engineering manufacturer.
Internal Sales / Spares Aftermarket Coordinator - Engineering in Bradford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales / Spares Aftermarket Coordinator - Engineering in Bradford
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Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
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Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Confidential specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
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How to prepare for a job interview at Confidential
✨Know Your Manufacturing Processes
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Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Confidential value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
