A fantastic opportunity has arisen for this training organisation with offices in Bradford. Working as a Customer Service Specialist, the successful candidate will deal with customer queries across several mediums to manage and resolve customer issues. Acting as the first point of contact, the Customer Service Specialist will work to high levels of customer service, ensuring that lasting relationships continue to flourish. A varied role that would be perfect for a candidate with a minimum of 12 months experience within customer care and administration, duties are varied but will include:
- Manage shared email inboxes
- Deal with all customer enquiries
- Prepare customer quotations
- Accurate and timely input/update on CRM
- Ensure all customer interactions are handled efficiently
- Provide outstanding customer care
This is an exciting opportunity for an engaging, customer focussed advisor to join this supportive and fun team. This is a fully office-based role with some flexible after your probationary period, hours of work are 9-5 Monday - Friday. The successful candidate will have:
- Minimum of 12 months customer relations and administration experience
- Customer-focused with a professional and friendly manner
- Highly organised
- Can demonstrate excellent written and verbal communication skills
- Confident using technology
- Proactive, flexible approach with the ability to work both independently and as part of a team
Customer Service Specialist in Bradford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
