Sales Administrator in Borehamwood

Location: Borehamwood
Salary: £28,000 to £30,000 per annum, depending on experience
Hours: Monday to Friday, 9.00am to 5.00pm, with one hour for lunch
Contract: Permanent, Full Time
Working Pattern: Fully Office Based

We are recruiting for an experienced Sales Administrator to join a well established wholesaler and supplier business based in Borehamwood.

This is a fantastic opportunity for someone with previous sales administration and order processing experience who enjoys working in a busy, customer focused environment.

The role will involve supporting the sales team, processing customer orders and providing excellent service to customers throughout the order process. We are looking for someone organised, computer literate and confident communicating with customers over the telephone and via email.

Key Responsibilities

• Processing customer orders accurately and efficiently
• Managing orders from initial enquiry through to completion
• Responding to customer enquiries by telephone and email
• Providing customers with updates regarding their orders
• Checking product availability and order information
• Updating customer and order details on the internal system
• Liaising with the sales team regarding customer requirements
• Liaising with other departments to ensure orders are processed correctly
• Resolving general customer and order queries
• Preparing quotations and sales documentation where required
• Maintaining accurate customer records
• Handling incoming telephone calls and emails
• General administration and data entry
• Filing and maintaining accurate documentation
• Providing additional administrative support to the wider team as required

The Ideal Candidate

We are looking for an experienced and reliable Sales Administrator who takes pride in providing a high level of customer service and has excellent attention to detail.

You will ideally have:

• Previous sales administration or order processing experience
• Experience processing customer orders from start to finish
• Good computer skills and confidence learning internal systems
• Strong written and verbal communication skills
• A professional and confident telephone manner
• Excellent attention to detail and accuracy
• Good organisational and time management skills
• The ability to prioritise a busy workload
• A friendly and professional approach when dealing with customers
• The ability to work well both independently and as part of a team
• A reliable and dedicated approach to work
• A desire to secure a long term position within an established business

Benefits

• Salary of £28,000 to £30,000, depending on experience
• 20 days annual leave plus bank holidays
• NEST pension
• On site parking
• Monday to Friday working hours
• Permanent, full time position
• Long term career prospects within an established business

This is an excellent opportunity for an experienced Sales Administrator who is looking for a varied, customer focused position within a stable and established Bournemouth business.