Functional Consultant (D365 - Customer Insights and Journeys) in Birmingham
Functional Consultant (D365 - Customer Insights and Journeys)

Functional Consultant (D365 - Customer Insights and Journeys) in Birmingham

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the implementation of Microsoft Dynamics 365 for customer insights and journeys.
  • Company: Join a forward-thinking company driving digital transformation in customer engagement.
  • Benefits: Attractive salary, hybrid working, and opportunities for professional growth.
  • Why this job: Be at the forefront of digital transformation and enhance customer experiences.
  • Qualifications: Experience with Dynamics 365 and strong analytical skills.
  • Other info: Fixed-term contract with potential for future opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys)

Location: Birmingham (Hybrid: 1-2 Days a Month On-Site)

Salary: £45,000 - £56,500

Contract: Fixed-Term (12 Months)

Network IT are supporting our clients large-scale digital customer engagement transformation, we are seeking an experienced Functional Consultant to act as the functional lead for Microsoft Dynamics 365 Customer.

Functional Consultant (D365 - Customer Insights and Journeys) in Birmingham employer: Confidential

As a leading player in digital customer engagement transformation, our company offers a dynamic work environment in Birmingham that fosters innovation and collaboration. Employees benefit from a hybrid working model, competitive salary, and opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in the field of technology.
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Contact Detail:

Confidential Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Functional Consultant (D365 - Customer Insights and Journeys) in Birmingham

✨Tip Number 1

Network with professionals in the Dynamics 365 space. Join online forums or local meetups to connect with others who are already in the field. This can lead to valuable insights and even job referrals!

✨Tip Number 2

Prepare for your interviews by brushing up on your knowledge of Customer Insights and Journeys. We recommend creating a list of common interview questions and practising your responses. Confidence is key!

✨Tip Number 3

Showcase your experience with real-life examples during interviews. We all love a good story, so share how you've successfully implemented solutions in past roles. It’ll make you stand out from the crowd!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Functional Consultant (D365 - Customer Insights and Journeys) in Birmingham

Microsoft Dynamics 365
Customer Insights
Customer Journeys
Functional Consulting
Digital Transformation
Stakeholder Engagement
Requirements Gathering
Solution Design
Business Process Mapping
Data Migration
User Training
Project Management
Analytical Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 and customer insights. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our team at StudySmarter.

Showcase Your Problem-Solving Skills: As a Functional Consultant, we need someone who can tackle challenges head-on. In your application, share examples of how you've solved complex problems in previous roles, especially related to customer journeys.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!

How to prepare for a job interview at Confidential

✨Know Your Dynamics 365 Inside Out

Make sure you brush up on your knowledge of Microsoft Dynamics 365, especially Customer Insights and Journeys. Familiarise yourself with the latest features and functionalities, as well as any recent updates or case studies that showcase successful implementations.

✨Showcase Your Problem-Solving Skills

Prepare to discuss specific scenarios where you've successfully solved problems using D365. Think about challenges you've faced in previous roles and how you navigated them, as this will demonstrate your practical experience and ability to think on your feet.

✨Understand the Company’s Vision

Research the company’s digital customer engagement transformation goals. Be ready to articulate how your role as a Functional Consultant can contribute to these objectives, showing that you’re not just interested in the job, but also in the company’s mission.

✨Ask Insightful Questions

Prepare thoughtful questions to ask during the interview. This could be about the team dynamics, the tools they use, or how success is measured in the role. It shows your genuine interest and helps you assess if the company is the right fit for you.

Functional Consultant (D365 - Customer Insights and Journeys) in Birmingham
Confidential
Location: Birmingham

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