We are recruiting on behalf of our client, a reputable multi-franchise approved dealership located in Bristol, seeking a highly motivated vehicle service advisor to join their busy service department. The vehicle service advisor position offers an excellent opportunity to develop a long-term career within a successful and expanding organisation.
Benefits:
- Starting salary from £29,741 per annum, dependent on experience
- Additional annual bonus potential exceeding £6,000, with some service advisors earning over £12,000
- Overtime paid at time-and-a-half
- 22 days annual holiday plus eight bank holidays
- Workplace pension scheme
- Opportunities for career progression within a large multi-site group across South West England and South Wales
- Various additional company benefits, to be discussed upon application
Duties:
- Welcome customers and book vehicles into the service department for repairs and routine servicing
- Communicate effectively with customers regarding vehicle progress and required work
- Liaise with the workshop team to chase work in progress and ensure timely completion
- Upsell additional products and services where appropriate as the Service Advisor
- Take payments for completed work
- Build strong relationships with customers, ensuring high levels of customer satisfaction
- Advise customers on minor technical issues and explain repair processes clearly
- Possible involvement with warranty authorisation and liaising with vehicle manufacturers (advantageous but not essential)
Requirements:
- Recent or current experience as a service advisor or similar role within the automotive retail industry is highly advantageous
- Strong customer service background with excellent communication skills
- Good organisational skills and IT literacy (experience with Pinewood Pinnacle is desirable)
- Basic mechanical understanding of vehicles
- Ability to influence and up-sell to customers
- Confident relationship builder with attention to detail
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Service Advisor in Bath employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
