Hire Operations Coordinator
Location: Basingstoke
Hours: Monday to Friday, 9:00am - 5:30pm
Salary: Circa 32,000 DOE
Are you a highly organised and customer-focused professional looking for a varied role where you can make a real impact?
We are seeking a proactive Hire Operations Coordinator to join a growing and successful business in Basingstoke. This is an excellent opportunity for someone who enjoys balancing customer service, administration and operational responsibilities in a fast-paced environment.
The Role
As a Hire Operations Coordinator, you will play a key role in ensuring the smooth day-to-day operation of the hire function, delivering exceptional service to customers from initial enquiry through to equipment return.
Key responsibilities include:
- Managing customer enquiries via phone and email
- Producing quotations, order confirmations and invoices
- Building and maintaining strong customer relationships
- Coordinating hire orders and ensuring timely dispatch
- Picking, packing and preparing equipment for hire
- Managing stock levels and equipment availability
- Inspecting, cleaning and processing returned equipment
- Maintaining accurate records and system updates
- Supporting the wider team to ensure excellent customer service standards are achieved
About You
The successful candidate will have:
- Strong communication and customer service skills
- Excellent organisational and administrative abilities
- High levels of accuracy and attention to detail
- Good IT skills, including Microsoft Office
- The ability to prioritise workloads and manage multiple tasks
- A positive, flexible and hands-on approach
Previous experience within hire, rental, logistics, operations, administration, customer service or internal sales would be advantageous but is not essential.
What’s on Offer?
- Full product and systems training
- A varied role with a mix of office-based and operational duties
- Supportive team environment
- Opportunities for development and progression within a growing business
If you’re looking for a role that offers variety, responsibility and the opportunity to develop your career, we’d love to hear from you.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Hire Operations Coordinator in Basingstoke employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
