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- Tasks: Support probation staff and manage case files to help individuals turn their lives around.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Strong communication skills, basic numeric and IT skills, and ability to work independently.
- Other info: Be part of a diverse team that values knowledge sharing and support.
The predicted salary is between 20000 - 22000 £ per year.
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role.
About the role
This is an administrative job within the Probation Service. Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.
As a Case Administrator, you will ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.
About you
For us, your personal qualities are just as important as your skills and experience. You should:
- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases
About us
Our role is to support their rehabilitation and protect the public. People come from all walks of life to form one team in the Probation Service. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
If this sounds like you, apply now.
Case Administrator in Basingstoke employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Probation Service on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Case Administrator.
✨Tip Number 2
Prepare for the interview by practising common questions related to communication and problem-solving. Think of examples from your past where you’ve successfully handled enquiries or worked independently in a busy environment.
✨Tip Number 3
Showcase your IT skills! Be ready to discuss your proficiency in MS Office, especially Word and Excel. Maybe even brush up on some database management basics to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at the Probation Service.
We think you need these skills to ace Case Administrator in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Case Administrator. We want to see how you can contribute to keeping the public safe and supporting rehabilitation.
Showcase Your Communication Skills: Since strong communication is key in this role, don’t forget to demonstrate your ability to engage with diverse individuals. Use examples from your past experiences where you’ve successfully handled enquiries or worked in a busy environment.
Highlight Your IT Proficiency: We’re looking for someone who’s comfortable with MS Office and databases. Make sure to mention any relevant experience you have with these tools, especially if you’ve used them in an administrative capacity before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this extraordinary role. Don’t miss out on the chance to join our supportive team!
How to prepare for a job interview at Confidential
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Case Administrator. Familiarise yourself with how the Probation Service operates and the importance of supporting probation staff. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since you'll be dealing with a variety of individuals, including those in crisis, it's crucial to demonstrate your communication skills. Prepare examples from your past experiences where you've effectively communicated in challenging situations. This will highlight your ability to handle enquiries professionally.
✨Demonstrate Your IT Proficiency
As a Case Administrator, you'll need to be comfortable with MS Office and databases. Brush up on your Excel skills and be ready to discuss how you've used technology in previous roles. If possible, mention specific software or systems you've worked with to show your technical competence.
✨Emphasise Your Problem-Solving Abilities
In a busy environment, thinking on your feet is essential. Prepare to share instances where you've had to solve problems quickly and independently. This will illustrate your capability to manage tasks efficiently and adapt to changing circumstances, which is vital for this role.
