As Customer Service Administrator you will be joining a highly successful logistics business located in Banbury. Based onsite the role is full time and permanent. With a salary of up to circa 27800 ( 1000 annual bonus) you'll be working as part of a supportive and friendly team. The role is telephone and email-based handling enquiries, booking in deliveries, managing key accounts providing first class customer service.
Key Accountabilities for the Customer Service Administrator:
- Booking in deliveries, working with the transport team
- Answering queries for customers and key accounts, solving any issues
- Taking calls from customers and field based team
- Responding to emails
- Tracking all deliveries ensuring all paperwork and saved
- Processing all orders accurately
- Managing portfolio of accounts
- Other general administration
Key Skills Required for the Customer Service Administrator:
- Confident customer service skills
- Experience of working in a fast paced environment
- Methodical approach used to managing a busy workload
- Administration experience within an office environment
- Solid IT skills including MS Office
- Excellent communications skills
- Organised approach to work, able to work on multiple tasks at the same time
- High levels of accuracy and attention to detail
- Adaptable in a changing environment
What's in it for you?
- Salary of up to circa 27800
- Annual bonus of up to 1000
- 00 am to 5.00 pm Mon - Fri
- Large, modern open plan office
- Supportive team
- Full training
- Development and progression opportunities, the company is growing.
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Customer Service Administrator in Banbury employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
