Automotive Service Administrator / Service Advisor Leading Commercial Truck Co
Location: West Drayton
Salary: £30,000 £32,000 per annum
Hours: Monday to Friday, 08 00
Type: Permanent, Full-Time
Automotive Service Administrator / Service Advisor-The Role
We are recruiting for an experienced Automotive Service Administrator / Service Advisor to join an established Commercial Vehicle Dealership in West Drayton.
The successful candidate must have at least 2 years' recent automotive Service experience and be confident working in a busy Workshop environment.
HGV, commercial vehicle or truck experience is highly desirable, but not essential. Candidates from a strong automotive Service background who are looking to move into the commercial vehicle sector are encouraged to apply.
Automotive Service Administrator / Service Advisor -Key Responsibilities
- Booking vehicles into the Workshop and managing service and repair appointments.
- Creating and maintaining accurate job cards, job codes and customer records.
- Managing workshop schedules and ensuring jobs progress efficiently.
- Liaising with customers regarding repairs, costs, progress and completion times.
- Working closely with Technicians, Parts and Workshop Management.
- Preparing estimates and quotations where required.
- Ensuring parts are ordered and available when required.
- Processing completed job cards and raising invoices.
- Supporting warranty and manufacturer administration.
- Providing excellent customer service throughout the repair process.
Automotive Service Administrator / Service Advisor About You
Essential
- Minimum 2 years' recent automotive Service experience.
- Previous experience as a Service Advisor, Service Administrator or Workshop Administrator.
- Good understanding of automotive servicing and repair.
- Strong administration and organisational skills.
- Excellent communication and customer service skills.
- Good IT skills and attention to detail.
- Ability to work effectively in a busy Workshop environment.
Desirable
- HGV / Commercial Vehicle / Truck workshop experience.
- Commercial vehicle dealership experience.
- Warranty administration experience.
Automotive Service Administrator / Service Advisor -What's on Offer
- £30,000 £32,000
- Monday to Friday, 08 00
- Permanent position
- Established commercial vehicle dealership
- Excellent opportunity to develop within the HGV / Commercial Vehicle sector
Commercial Vehicle / HGV experience is preferred, but automotive Service experience is essential.
#J-18808-Ljbffr
Automotive Service Administrator / Service Advisor employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
