Temporary Customer Service Associate £13.45ph Ashford Kent, TN2
Join a prestigious luxury apartment complex as a Customer Service Receptionist, where you'll play a key role in ensuring residents and visitors receive a first-class experience every day.
Key Duties:
As an essential part of the onsite team, you ll help the community feel like home. Your responsibilities will include:
- Building strong relationships with residents, colleagues, and key stakeholders to create a positive and supportive community.
- Handling resident enquiries, concerns, and maintenance requests efficiently, always delivering exceptional customer service.
- Supporting resident events, community activities, and local initiatives that enhance the overall living experience.
- Managing day-to-day administration, including resident records, tenancy documentation, communications, and database updates.
- Conducting property viewings, following up on enquiries, supporting leasing activity, and assisting with resident move-ins and move-outs.
We d love to hear from you if you have:
- Proven customer service / front of house / reception experience within a professional environment
- Experience within property, hotels or hospitality would be an advantage!
- Passionate about providing great customer service and enjoy creating positive experiences for residents, customers, and visitors.
- A natural people person who can build strong relationships and communicate confidently with people from all backgrounds.
- Enjoy working as part of a team but are equally comfortable using your initiative and taking ownership of tasks.
- Organised, able to juggle competing priorities, and stay calm and professional in a busy environment.
- Positive, flexible attitude, a willingness to learn, and a genuine desire to make a difference to the resident experience every day.
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Customer Service Receptionist in Ashford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
