At a Glance
- Tasks: Support the sales team with quotes and customer follow-ups while managing office admin.
- Company: Join Stannah, a respected company with a focus on teamwork and customer service.
- Benefits: Enjoy a competitive salary, profit share, 25 days holiday, and health benefits.
- Other info: Be part of a diverse and inclusive community where your contributions are valued.
- Why this job: Make a real impact in a dynamic role that enhances customer experiences.
- Qualifications: Experience in a fast-paced office and strong IT skills, especially in Excel.
The predicted salary is between 26100 - 31900 £ per year.
We have an exciting opportunity for a Sales Support Administrator to join Stannah, based at our Andover location. This is a fixed term 6-12 month contract to cover a maternity period of leave.
Are you an organised, customer-focused professional with a passion for sales support and administration? We're looking for a Sales Support Administrator to join our well-established Andover site, where you'll play a key role in keeping the team running efficiently and supporting our sales activities.
In this varied role, you'll provide essential administration and sales support to the branch, working closely with the sales team to produce quotes, manage follow-ups, and ensure a seamless customer experience. You'll also handle general office administration while delivering outstanding customer service and building strong relationships with customers.
We're looking for someone with experience in a busy office environment, ideally within a sales support role, who brings strong customer service skills and confidence using IT systems, including Excel. You'll be organised, detail-oriented, and able to prioritise your workload effectively, while remaining calm under pressure and communicating clearly with customers. This is a great opportunity to join a respected company where your contribution truly makes a difference.
Your working hours are 08:30 – 17:15 Monday - Thursday and 08:30 – 13:30 on a Friday.
Primary Responsibilities:
- Support the sales team with generating quotations and winning orders for repair and upgrade works to domestic and industrial lift equipment.
- Proactively follow up with customers after generating quotations.
- Produce regular sales reports identifying trends, opportunities, and areas for improvement.
- Support with establishing and building rapport with customers.
- Respond to enquiries by phone and email from customers and engineers.
- Process invoices and resolve any queries.
- General administration including filing, photocopying, scanning, dealing with couriers and post.
Requirements:
- Previous experience working in a fast-paced office environment, ideally within a sales support capacity.
- Confident/polite telephone manner with excellent organisational skills.
- A good level of education, including GCSEs in English and Maths or equivalent.
- NVQ in Administration or sales equivalent is desirable.
- Proficient in Microsoft Office 365.
Benefits Include:
- Market Aligned Salary, paid on a monthly basis.
- Profit Share Bonus Scheme, paid to all employees every quarter, based on Group Company profits.
- 25 days holiday, plus bank holidays.
- Holiday scheme to buy extra days' annual leave.
- Pension Scheme with matched contribution/salary sacrifice.
- SimplyHealth Cash Plan for health costs.
- Life Assurance Scheme.
- Long Service award scheme, with holiday benefit.
- Company Benefits Discount Rewards Scheme.
- Employee Assistance Programme to support well-being.
- Enhanced maternity and paternity provision.
- Free parking.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Sales Support Administrator in Andover employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Andover
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like Confidential in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like Confidential.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from Confidential or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at Confidential and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Sales Support Administrator in Andover
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at Confidential and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at Confidential!
How to prepare for a job interview at Confidential
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at Confidential. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. Confidential will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit Confidential. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
