Air Freight Imports Coordinator
Location: Greater Manchester
Salary: Competitive + Benefits
Reed is delighted to be partnering with a well-established international logistics organisation seeking an experienced Air Freight Imports Coordinator to join its growing operations team. This is an excellent opportunity for an air freight professional who enjoys managing shipments from arrival through to final delivery while ensuring high levels of customer service and operational accuracy.
The Opportunity
Working within a fast-paced freight forwarding environment, you will oversee import airfreight shipments, liaising with overseas partners, airlines, customs authorities, transport providers and customers to ensure cargo moves efficiently and compliantly.
Key Responsibilities
- Coordinate international air import shipments from pre-alert through to final delivery
- Monitor shipment progress and provide timely updates to customers and stakeholders
- Arrange customs clearance activities and ensure all import documentation is accurate and compliant
- Liaise with overseas agents, airlines, haulage providers and warehouse partners to facilitate smooth cargo movement
- Verify supplier costs and prepare customer invoicing in line with agreed commercial arrangements
- Resolve operational issues, delays or service disruptions with a proactive approach
- Maintain accurate records within the freight management system
- Ensure all shipments are processed in accordance with regulatory requirements and internal procedures
- Support customer retention through consistent service delivery and effective communication
- Identify opportunities to improve operational efficiency and service performance
About You
- Previous experience within air freight forwarding, with a particular focus on imports
- Good understanding of customs procedures and import documentation requirements
- Strong knowledge of the international freight and logistics sector
- Ability to prioritise workload in a time-sensitive environment
- Excellent communication and customer service skills
- Strong attention to detail and administrative accuracy
- Proficient in Microsoft Office applications
- Experience using freight forwarding software would be advantageous
- Self-motivated with the ability to work independently and collaboratively
What's on Offer
- Join a respected and expanding logistics business
- Supportive and collaborative working culture
- Career development and progression opportunities
- Competitive salary and benefits package
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Air Freight Imports Coordinator in Altrincham employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
