Job Title: Customer Support Executive
Location: Aldridge, West Midlands
Contract Type: Permanent
Annual Salary: 27,000
Working Pattern: Full Time (09:00-17:00, Monday-Friday)
Our client is seeking a dynamic and enthusiastic Customer Support Executive to become a part of their growing team. If you have a passion for retail, enjoy engaging with customers, and thrive in a fast-paced environment, this opportunity could be your perfect fit!
The Role
- Engaging with customers through phone and email communication.
- Processing customer orders with precision and care.
- Addressing product and order enquiries promptly.
- Providing support to both trade and retail customers.
- Following up on quotations and sales enquiries to drive sales.
- Maintaining accurate and up-to-date customer records.
- Collaborating closely with the purchasing, warehouse, and design teams.
- Offering general administrative support to the sales department.
About You
The ideal candidate will possess:
- A friendly, confident, and professional demeanour.
- Exceptional organisational skills and great attention to detail.
- Proficiency in Microsoft Office applications.
- A team-oriented mindset with a positive attitude.
- The ability to manage a busy workload effectively.
- Previous experience in customer service or sales administration; familiarity with Sage or CRM systems is a plus, though not essential.
Benefits
Our client values its employees and offers a range of enticing perks, including:
- 28 days of holiday (inclusive of bank holidays).
- Contributory pension scheme.
- On-site parking facilities.
- Comprehensive training and ongoing support.
- A welcoming team atmosphere and a modern working environment.
This is a fantastic opportunity to join a leading brand in the interiors industry. If you are ready to take the next step in your career and make a significant impact within a supportive and innovative organisation,
Don't miss the chance to bring your talent to our client's vibrant team-
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Customer Support in Aldridge employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
