CUSTOMER SERVICE ADVISOR
ALDERLEY EDGE
26, 500 + BONUS + FREE PARKING
Our client is seeking a customer focused individual to join their small team. This si a telephone based role and previous telephone based customer service experience would be an advantage.
Customer Service Advisor Duties
- Maintaining a high level of customer satisfaction.
- Dealing with inbound and outbound calls
- Acknowledging and responding to customer queries promptly.
- Processing customer applications.
- Understanding our business, to help with queries.
- Using various channels to communicate with customers.
- Working as part of a team.
- Be able to communicate with other departments in the business.
- Uploading data to customer files.
- Maintain a positive, empathetic, and professional attitude towards customers and teammates always.
- Maintaining confidentiality and abiding by all regulatory requirements.
- Going above and beyond for customers.
Customer Service Advisor Requirements
- Previous experience in customer service
- Previous experience of the Financial Services sector would be an advanatage
- Excellent telephone manner
- Must live within a sensible commuting distance of Alderley Edge
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Customer Service Advisor in Alderley Edge employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
