At a Glance
- Tasks: Welcome visitors, manage calls, and assist with admin tasks in a vibrant environment.
- Company: Join Office Angels, a dynamic agency promoting inclusivity and flexibility.
- Benefits: Earn £13-£14 per hour with flexible hours during the festive season.
- Other info: Great opportunity for those needing flexibility around existing commitments.
- Why this job: Perfect for students seeking extra income while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills preferred.
The predicted salary is between 13 - 14 £ per hour.
Want to earn extra income with flexible admin and reception work over the festive season?
We are building a team of experienced Receptionists and Administrators who enjoys meeting new people and working in different environments.
You will our fantastic clients across Newcastle City Centre. You'll work on a range of short-term temporary assignments, covering holidays, absences, and busy periods.
Please note - availability across the festive period is required for short notice and occasional cover as required.
Position: Ad hoc Receptionist
Working Hours: Monday - Friday and Weekend dates available.
- Hourly Rate: 13 - 14 per hour
- Assignment Dates: Flexible dates available to support increased demand during peak periods
Responsibilities
- Greet visitors and provide them with a warm welcome, ensuring a positive first impression.
- Maintain a tidy and organised reception area.
- Assist with general administrative tasks, including data entry and photocopying.
- Manage incoming calls, redirecting them to the appropriate department or person.
- Coordinate meeting room bookings, ensuring all arrangements are in place.
- Provide administrative support to various departments as required.
Requirements
- Previous experience in a receptionist or customer service role is preferred.
- Excellent verbal and written communication skills, with a friendly and approachable manner.
- Strong organisational and multitasking abilities.
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle confidential information with integrity and discretion.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.
- Strong attention to detail and accuracy.
This role is a great opportunity for those who require flexibility around existing commitments.
Due to the high volume of applications, we are unable to provide individual feedback.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business.
We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.
By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Ad hoc Receptionist - Newcastle City Centre employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Ad hoc Receptionist - Newcastle City Centre
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Confidential. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Confidential before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Ad hoc Receptionist - Newcastle City Centre
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Confidential:Your cover letter is your chance to shine! Tell us why you want to work at Confidential specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Confidential!
How to prepare for a job interview at Confidential
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
