CareerMakers Recruitment are working with a well-established manufacturing business in Accrington who are looking to appoint an experienced Sales Administrator to support their busy commercial team.
This is a varied position combining sales administration with account management responsibilities. You will act as a key point of contact for customers, ensuring a smooth process from enquiry through to delivery, while building strong, long-term relationships.
The Role
As Sales Administrator, you will provide comprehensive support to the sales function while taking ownership to ensure full compliance with UK regulations. You will act as a central link between sales, purchasing, production, and external regulatory bodies.
Key Responsibilities
- Manage a portfolio of customer accounts, acting as the main point of contact
- Process sales orders accurately and efficiently
- Prepare and follow up on quotations
- Liaise with production, logistics, and procurement teams to ensure timely delivery
- Handle customer enquiries, resolving issues promptly and professionally
- Maintain accurate records on CRM/ERP systems
- Support external sales managers with customer updates and reporting
- Monitor stock levels and delivery schedules
Systems & Stock Management
- Develop working knowledge of the MRP system (currently using 123 Insight)
- Assist with stock level monitoring based on sales forecasts and customer demand
- Support cross-departmental communication between sales, engineering, and operations
General Office Support
- Assist with ad hoc administrative duties
- Provide support to engineering when required
- Coordinate with contractors regarding repairs and maintenance
Qualifications/Experience
- Excellent communicator
- Proactive and a team player
- Understanding on how to use Excel, Word, PowerPoint
- Excellent organisational skills
- Relevant experience within an SME manufacturing facility preferred
- Previous experience in a sales/administrator role
About You
We are looking for a confident and detail-oriented professional who can take ownership of export compliance responsibilities.
You will have:
- Previous experience in a sales administration, internal sales, or account management role
- Experience within manufacturing, engineering, or a product-based environment preferred
- Strong organisational and multitasking skills
- Excellent communication and customer service abilities
- Good IT skills (Excel, CRM/ERP systems such as SAP or Salesforce desirable)
- Proactive and able to work both independently and as part of a team
Working Hours:
Monday - Thursday, 7:45am - 4:15pm
Friday, 7:45am - 1:45pm
Pay rate: £13.46
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Sales Administrator in Accrington employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
