We are currently seeking an Administrator for a Substance Misuse Service located in Accrington.
This will be a 2 month contract for an immediate start. The position will be 4 Days a Week from 09:00-17:00 Monday to Thursday
Duties:
As first point of contact, greet and welcome clients and visitors in a professional and courteous manner.
Register clients and schedule appointments using the designated system.
Ensure administration, record-keeping, and communication within the project are maintained.
Manage incoming calls and direct them to the appropriate staff or department promptly.
Maintain and update client records and databases accurately and confidentially.
Participate actively in staff meetings, training sessions, and other team activities as required.
Assist clients with inquiries, appointment bookings, and any immediate needs they may have.
Ensure the reception area is tidy, organised, and presents a welcoming atmosphere.
Contribute to the improvement and upkeep of client areas, maintaining the client information displayed in the reception / waiting area is tidy, current and relevant.
Adhere strictly to organisational policies, procedures, and confidentiality agreements.
Take accurate meeting minutes during staff meetings and other relevant sessions.
Encourage service user feedback.
Provide basic advice and information on what the service offers.
A Basic DBS will be required.
#J-18808-Ljbffr
Administrator in Accrington employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
