Account Manager/ New business N14
Office Based £28,000 - £34,000 Benefits comms
Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the sales lifecycle, is required to provide a broad ranging, client focused sales support and Account Management for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Account Manager with a new business background, ideally with first‑hand knowledge of the Telecoms industry and a passion for providing a timely, proactive and effective sales coordination service to a fast‑paced, growing and friendly organisation. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous.
Key Responsibilities
Making and Taking calls pushing to bring in new business
Ordering and provisioning of products and services
Speaking to suppliers and dealing with support cases
Taking calls, submitting orders and logging faults
Preparing sales order forms and sending to client on DocuSign
Provide customer support throughout the order process, either by call or email
Filtering calls and dealing with any queries
Fault Reporting on all products and services
Day to day management of the Support email inbox
Calling existing clients to upgrade products and services by phone and email.
Account Manage existing clients
Upsell products and services to new and existing clients
Skills & Experiences
Previous experience in a Account Management and Sales within the Telecoms sector
Strong organisational and problem‑solving skills with exemplary attention to detail
Ability to work to deadlines and the ability to prioritise a busy workload
A positive and can‑do attitude
Technically competent, particularly with MS Office suite
Able to develop and document procedures and systems
Ability to work under pressure.
Excellent written and spoken English.
This is a wonderful opportunity for a dynamic, proactive Account Manager and Sales Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.
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Account Manager / New business employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
