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- Tasks: Promote and service insurance while achieving operational targets in a hybrid call centre.
- Company: Dynamic insurance company focused on customer satisfaction and team success.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Why this job: Join a vibrant team and make a difference in customers' lives through excellent service.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting environment with potential for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Working within our hybrid call centre as part of the Commercial Team, our overall objective is to achieve operational targets through the promotion, sales and servicing of insurance, whilst providing excellent customer service. You will be an instrumental part of our team with targets including the number of customer contacts.
Account Handler employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Account Handler role. Highlight your customer service skills and any relevant experience that aligns with their operational targets.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance and customer service. We want to see how your skills align with the Account Handler role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. We love seeing personality, so let your enthusiasm for the position come through.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a role that involves customer contact. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Confidential
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial insurance. Understand the key products and services offered, as well as any recent changes in the industry. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will highlight your ability to meet the company's objective of providing top-notch service.
✨Practice Your Communication Skills
Since this role involves a lot of customer contact, practice clear and concise communication. You might want to do mock interviews with friends or family, focusing on how you articulate your thoughts and respond to questions. Good communication can set you apart from other candidates.
✨Understand the Company Culture
Research the company’s values and culture. Be ready to discuss how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team and contribute to their goals.
