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- Tasks: Join our dynamic IT team as a 2nd Line Support Engineer, tackling exciting tech challenges daily.
- Company: In Technology Group is a leading IT recruitment company, known for innovation and excellence.
- Benefits: Enjoy hybrid working, outstanding training, pension contributions, paid certifications, and free parking!
- Why this job: This role offers career growth, exposure to cutting-edge tech, and a supportive culture focused on development.
- Qualifications: Previous MSP experience and a full UK driving licence are essential; tech enthusiasm is a must!
- Other info: Immediate interviews available – don’t miss out on this fantastic opportunity!
The predicted salary is between 30000 - 35000 £ per year.
A market leading client are looking to add a 2nd line support engineer to join their dynamic IT department. They work with the latest technologies such as Office 365, Azure and Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to catapult their IT careers!
Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed.
Skillset:
- Windows Server - up to 2022
- Virtualisation (VMware/Hyper-V)
- Office 365
- Networking
- Azure AD
Requirements:
- Previous MSP experience
- Full UK Driving License
Benefits:
- Hybrid Working (After probation)
- Outstanding Training Programme
- Pension
- Paid for certifications
- Free Parking
2nd Line IT Support Engineer employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Windows Server 2022, Office 365, and Azure. Having hands-on experience or even just a solid understanding of these tools will help you stand out during interviews.
✨Tip Number 2
Showcase your previous MSP experience by preparing specific examples of how you've handled IT support issues in the past. This will demonstrate your capability to thrive in a dynamic IT environment.
✨Tip Number 3
Emphasise your personality and attitude during the interview process. The company is looking for someone driven and eager to learn, so be sure to convey your passion for technology and your willingness to grow within the role.
✨Tip Number 4
Prepare thoughtful questions about the company's training programme and career development opportunities. This shows that you're not only interested in the position but also in how you can evolve as a professional within their team.
We think you need these skills to ace 2nd Line IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in 2nd line IT support, particularly with technologies like Windows Server, Office 365, and Azure. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to grow within the role. Mention specific projects or experiences that demonstrate your skills and how they align with the company's needs.
Showcase Your Personality: Since personality is key for this role, ensure your application reflects your attitude and enthusiasm. Use a friendly tone and share anecdotes that illustrate your drive and commitment to success in IT.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in IT support roles.
How to prepare for a job interview at Confidential
✨Show Your Technical Skills
Make sure to brush up on your knowledge of Windows Server, Office 365, and Azure. Be prepared to discuss specific projects or experiences where you utilised these technologies, as this will demonstrate your hands-on expertise.
✨Demonstrate Your Problem-Solving Ability
Prepare to share examples of how you've tackled challenging IT issues in the past. Highlight your thought process and the steps you took to resolve the problems, as this will showcase your analytical skills and ability to work under pressure.
✨Emphasise Your Teamwork and Communication Skills
Since personality is key for this role, be ready to discuss how you collaborate with others. Share instances where you've worked effectively within a team or communicated complex technical information to non-technical colleagues.
✨Express Your Enthusiasm for Technology
Let your passion for technology shine through during the interview. Talk about any recent trends or technologies that excite you, and explain how you stay updated in the ever-evolving IT landscape. This will show your drive to succeed and grow in the field.
