Confidential in Paddock Wood is seeking a 1st Line Support Helpdesk Analyst to join the dedicated Services Desk. You will provide exceptional telephone and remote support and, when needed, onsite response, acting as the first point of contact for client issues.
You will work from the office 5 days a week (8:30-17:30) and handle core technologies such as Microsoft 365, SharePoint, Windows 11, routers, switches, WatchGuard firewalls, DHCP, DNS, and Active Directory, aiming to meet SLA targets and
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1st Line Helpdesk Analyst - MSP Training & Growth employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
