At a Glance
- Tasks: Lead a dynamic team in managing sales progression operations and ensuring client satisfaction.
- Company: Join a leading specialist firm known for efficiency and professionalism in the property sector.
- Benefits: Enjoy a competitive salary, hybrid working options, and potential bonuses based on performance.
- Why this job: Be part of a supportive culture that values leadership and empowers team members to excel.
- Qualifications: Strong leadership skills and experience in recruitment and performance management are essential.
- Other info: Flexible working hours and a focus on team wellbeing make this role truly appealing.
The predicted salary is between 29000 - 31500 £ per year.
Harte Recruitment is delighted to be partnering with a leading specialist company that delivers outsourced sales progression services to estate agents, helping to streamline the journey from offer to completion, hiring a Sales Progression Leader based in West Yorkshire. Renowned for their efficiency, professionalism, and clear communication, the company plays a crucial role in shortening transaction times and improving client satisfaction. This is a great opportunity to join a dynamic, supportive team and take the lead in a pivotal role within the property sector.
Please make an application promptly if you are a good match for this role due to high levels of interest.
The Package:
- £29,000–£31,500 basic (OTE £33,500); £29k for first 6 months’ probation, then £31.5k plus up to £2k bonus based on targets
- Monday to Friday, 9:00 am – 5:00 pm with a 1-hour break (flexible starting and finishing times)
- Hybrid working: 3 days in the office and 2 days remote
The Role:
- Manage day-to-day operations of the Sales Progression team, ensuring even case distribution and meeting SLAs.
- Conduct weekly case reviews, provide live feedback, and escalate issues to the Operations Manager.
- Lead monthly exchange forecasting and attend key estate agent forecast meetings.
- Oversee recruitment, induction, training, and performance management including probation and appraisals.
- Ensure compliance with company policies, health & safety, and GDPR.
- Act as senior office contact, supporting smooth operations and staff guidance.
- Collaborate with senior management to build a high-performance, empowered team.
- Utilise estate agency experience and maintain strong internal and external relationships.
The Person:
- Strong leader with excellent communication, coaching, and motivational skills.
- Confident decision-maker skilled in conflict resolution and problem-solving.
- Highly organised, detail-oriented, and able to multitask effectively.
- Customer-focused, committed to service excellence and team wellbeing.
- Experienced in recruitment, performance management, and building positive cultures.
- Experienced in professional office settings with knowledge of the home moving process.
- Previous leadership experience is essential.
Sales Progression Leader employer: Confidential - UK
Contact Detail:
Confidential - UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Progression Leader
✨Tip Number 1
Familiarise yourself with the home moving process and the specific challenges estate agents face. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the property sector, especially those involved in sales progression. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved team performance or resolved conflicts.
✨Tip Number 4
Research the company’s values and culture. Tailor your approach to align with their emphasis on efficiency, professionalism, and communication, showcasing how you embody these traits in your work.
We think you need these skills to ace Sales Progression Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales progression and leadership. Emphasise your skills in managing teams, conducting case reviews, and your understanding of the home moving process.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the property sector. Mention specific examples of how you've successfully led teams and improved client satisfaction in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description such as communication, conflict resolution, and performance management. Use concrete examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Confidential - UK
✨Showcase Your Leadership Skills
As a Sales Progression Leader, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and motivational skills.
✨Understand the Home Moving Process
Familiarise yourself with the home moving process and the challenges estate agents face. This knowledge will help you speak confidently about how you can streamline operations and improve client satisfaction during the interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and conflict resolution skills. Think of specific situations where you've had to make tough decisions or resolve conflicts, and be ready to discuss the outcomes.
✨Emphasise Your Customer Focus
Highlight your commitment to service excellence and team wellbeing. Be prepared to discuss how you've previously prioritised customer satisfaction and how you plan to maintain this focus in your new role.