Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and support a niche team in the food industry.
- Company: Dynamic company specialising in online food ordering and EPOS solutions.
- Benefits: Competitive salary up to £85,000 plus commission and growth opportunities.
- Why this job: Be a key player in transforming client experiences and driving revenue.
- Qualifications: 5+ years in online food ordering/EPOS with strong analytical skills.
- Other info: Fast-paced environment with a focus on accountability and performance.
The predicted salary is between 68000 - 102000 £ per year.
Salary - up to £85,000 per annum + commission
Role & Activities
- Responsible for a 'region' of the UK
- Management of a small niche team of relevantly skilled employees to support all aspects of client management
- Exceptional client relationship building skills / must be able to relate competently with small & medium sized businesses in the restaurant/takeaway/hospitality sector
- Fixer/resolver/do-er - required to turn hand to any situation and ensure the client feels supported and that someone is going to provide the fastest resolution possible
- Revenue builder through upselling both products and services
- Close alignment with marketing teams to build brand awareness for the benefit of clients
Skills & Attributes
- Must have five years+ relevant experience in online food ordering/EPOS. This is non-negotiable.
- Intellectual with great report writing skills borne out of a deep understanding of how to analyse data
- Do-er not talker with huge energy and passion for improving performance
- Passionate about building accountability and getting things done
Regional Client Support Manager employer: Confidential - Job Hiring
Contact Detail:
Confidential - Job Hiring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Client Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant and hospitality sectors. We all know that personal recommendations can make a huge difference, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Show off your problem-solving skills during interviews. Be ready to share specific examples of how you've resolved client issues in the past. We want to see that fixer mentality in action!
✨Tip Number 3
Research the company’s products and services thoroughly. When you apply through our website, make sure you can discuss how your experience aligns with their offerings, especially in online food ordering and EPOS systems.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We love candidates who take the initiative and keep the conversation going.
We think you need these skills to ace Regional Client Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Regional Client Support Manager. Highlight your experience in online food ordering and EPOS, and don’t forget to showcase your client relationship skills. We want to see how you can relate to small and medium-sized businesses!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built client relationships and resolved issues in the past. We love a good story that shows your passion and energy!
Show Off Your Analytical Skills: Since we’re looking for someone with great report writing skills, make sure to include any relevant data analysis experience in your application. We want to know how you’ve used data to drive decisions and improve performance in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Confidential - Job Hiring
✨Know Your Products Inside Out
Make sure you’re well-versed in the online food ordering systems, EPOS, and SaaS products relevant to the role. Familiarise yourself with how these products can benefit small and medium-sized businesses in the hospitality sector. This knowledge will help you demonstrate your expertise and show that you can effectively support clients.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built strong relationships with clients in the past. Think about specific situations where you’ve resolved issues or upsold products successfully. This will highlight your ability to connect with clients and ensure they feel supported, which is crucial for this role.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss times when you’ve had to think on your feet and resolve client issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will showcase your 'do-er' mentality and your passion for getting things done.
✨Align with Marketing Strategies
Understand how marketing plays a role in building brand awareness for clients. Be prepared to discuss how you would collaborate with marketing teams to enhance client experiences and drive revenue. Showing that you can bridge the gap between client support and marketing will set you apart.
