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- Tasks: Lead a dynamic team to support clients in the food and hospitality sector.
- Company: Join a leading company in online food ordering and EPOS solutions.
- Benefits: Competitive salary up to £85,000 plus commission and growth opportunities.
- Why this job: Make a real impact by building strong client relationships and driving revenue.
- Qualifications: 5+ years in online food ordering/EPOS and excellent communication skills.
- Other info: Fast-paced environment with a focus on accountability and performance improvement.
The predicted salary is between 68000 - 102000 £ per year.
Products - Online Food Ordering + EPOS + SAAS
Salary - up to £85,000 per annum + commission
Role & Activities:
- Responsible for a 'region' of the UK
- Management of a small niche team of relevantly skilled employees to support all aspects of client management
- Exceptional client relationship building skills / must be able to relate competently with small & medium sized businesses in the restaurant/takeaway/hospitality sector
- Fixer/resolver/do-er - required to turn hand to any situation and ensure the client feels supported and that someone is going to provide the fastest resolution possible
- Revenue builder through upselling both products and services
- Close alignment with marketing teams to build brand awareness for the benefit of clients
Skills & Attributes:
- Must have five years+ relevant experience in online food ordering/EPOS. This is non-negotiable.
- Intellectual with great report writing skills borne out of a deep understanding of how to analyse data
- Strong communication skills - natural, confident, down-to-earth
- Do-er not talker with huge energy and passion for improving performance
- Passionate about building accountability and getting things done
- Full driving licence (non-negotiable)
Regional Client Support Manager in Newcastle upon Tyne employer: Confidential - Job Hiring
Contact Detail:
Confidential - Job Hiring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Client Support Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant and hospitality sector. Attend industry events, join relevant online forums, and don’t be shy to reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your problem-solving skills! During interviews, share specific examples of how you've resolved client issues in the past. We want to hear about those times you turned a challenging situation into a success story. It’s all about demonstrating that fixer mentality!
✨Tip Number 3
Research is key! Before any interview, make sure you know the company inside out. Understand their products, services, and the market they operate in. This will help us see your genuine interest and how you can contribute to building client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board as a Regional Client Support Manager!
We think you need these skills to ace Regional Client Support Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about supporting clients in the hospitality sector.
Tailor Your Experience: Make sure to highlight your relevant experience in online food ordering and EPOS systems. We’re looking for someone with at least five years in the field, so don’t be shy about showcasing your achievements and how they relate to the role.
Be Clear and Concise: We appreciate strong communication skills, so keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the industry. We want to understand your qualifications without any confusion!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Confidential - Job Hiring
✨Know Your Stuff
Make sure you brush up on your knowledge of online food ordering systems, EPOS, and SaaS. Familiarise yourself with the latest trends in the restaurant and hospitality sector, as well as the specific challenges these businesses face. This will show that you're not just a candidate, but someone who understands the industry inside out.
✨Showcase Your People Skills
As a Regional Client Support Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Think about times when you resolved issues quickly and effectively, and be ready to share those stories during the interview.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you approach problem-solving. Think of specific instances where you turned a challenging situation into a success for your clients. Highlight your ability to be a 'fixer' and how your proactive attitude has led to positive outcomes.
✨Align with Their Vision
Research the company’s values and mission, especially their marketing strategies. Be ready to discuss how you can contribute to building brand awareness and driving revenue through upselling. Showing that you’re aligned with their goals will set you apart from other candidates.