Regional Client Support Manager in Glasgow

Regional Client Support Manager in Glasgow

Glasgow Full-Time 68000 - 102000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to support clients in the food ordering and hospitality sector.
  • Company: Join a thriving company focused on innovative online solutions.
  • Benefits: Competitive salary, commission, and opportunities for professional growth.
  • Why this job: Make a real difference by enhancing client relationships and driving revenue.
  • Qualifications: 5+ years in online food ordering/EPOS and strong communication skills.
  • Other info: Fast-paced environment with a focus on accountability and results.

The predicted salary is between 68000 - 102000 £ per year.

Products - Online Food Ordering + EPOS + SAAS

Salary - up to £85,000 per annum + commission

Role & Activities:

  • Responsible for a 'region' of the UK
  • Management of a small niche team of relevantly skilled employees to support all aspects of client management
  • Exceptional client relationship building skills / must be able to relate competently with small & medium sized businesses in the restaurant/takeaway/hospitality sector
  • Fixer/resolver/do-er - required to turn hand to any situation and ensure the client feels supported and that someone is going to provide the fastest resolution possible
  • Revenue builder through upselling both products and services
  • Close alignment with marketing teams to build brand awareness for the benefit of clients

Skills & Attributes:

  • Must have five years+ relevant experience in online food ordering/EPOS. This is non-negotiable.
  • Intellectual with great report writing skills borne out of a deep understanding of how to analyse data
  • Strong communication skills - natural, confident, down-to-earth
  • Do-er not talker with huge energy and passion for improving performance
  • Passionate about building accountability and getting things done
  • Full driving licence (non-negotiable)

Regional Client Support Manager in Glasgow employer: Confidential - Job Hiring

As a Regional Client Support Manager, you will thrive in a dynamic and supportive work environment that values innovation and teamwork. Our company offers competitive salaries, generous commission structures, and a strong focus on employee development, ensuring you have the tools and opportunities to grow your career in the thriving hospitality sector. With a culture that encourages collaboration and celebrates success, you'll be part of a passionate team dedicated to delivering exceptional service to our clients across the UK.
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Contact Detail:

Confidential - Job Hiring Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Regional Client Support Manager in Glasgow

✨Tip Number 1

Network like a pro! Reach out to your connections in the restaurant and hospitality sectors. Attend industry events or webinars to meet potential employers and showcase your skills.

✨Tip Number 2

Prepare for interviews by researching the company and its products. Understand their client base and think about how you can add value as a Regional Client Support Manager.

✨Tip Number 3

Show off your problem-solving skills during interviews. Share specific examples of how you've resolved client issues in the past, especially in fast-paced environments like online food ordering.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for the role.

We think you need these skills to ace Regional Client Support Manager in Glasgow

Client Relationship Management
Team Management
Problem-Solving Skills
Upselling
Marketing Alignment
Report Writing
Data Analysis
Strong Communication Skills
Performance Improvement
Accountability
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Regional Client Support Manager role. Highlight your experience in online food ordering and EPOS, and don’t forget to showcase your client relationship skills. We want to see how you can relate to small and medium-sized businesses!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've resolved client issues or built strong relationships in the past. We love a good story!

Show Off Your Data Skills: Since we’re looking for someone with great report writing skills, make sure to mention any experience you have with data analysis. We want to know how you’ve used data to drive decisions and improve performance in your previous roles.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to take the next step with StudySmarter!

How to prepare for a job interview at Confidential - Job Hiring

✨Know Your Products Inside Out

Make sure you’re well-versed in the online food ordering, EPOS, and SaaS products. Familiarise yourself with their features, benefits, and how they can solve problems for clients in the restaurant and hospitality sector. This knowledge will help you demonstrate your expertise and show that you’re ready to hit the ground running.

✨Showcase Your Client Relationship Skills

Prepare examples of how you've successfully built and maintained relationships with clients in the past. Think about specific situations where you’ve turned a challenging client interaction into a positive outcome. This will highlight your ability to connect with small and medium-sized businesses and your knack for being a fixer.

✨Demonstrate Your Problem-Solving Abilities

Be ready to discuss times when you’ve resolved issues quickly and effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will showcase your proactive approach and reassure the interviewers that you can handle any situation that arises.

✨Align with Their Vision

Research the company’s values and recent marketing initiatives. Be prepared to discuss how you can contribute to building brand awareness and driving revenue through upselling. Showing that you understand their goals and how you fit into them will make you a standout candidate.

Regional Client Support Manager in Glasgow
Confidential - Job Hiring
Location: Glasgow

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