At a Glance
- Tasks: Join our team as a Hospitality Assistant, ensuring a welcoming environment for all visitors.
- Company: We are a residential training center focused on providing excellent service and support to our students.
- Benefits: Enjoy a competitive salary, 25 days annual leave, gym access, and more perks!
- Why this job: Perfect for those who love hospitality without the late hours; flexible shifts and a supportive team await you.
- Qualifications: No formal qualifications needed, just customer service experience and a positive attitude.
- Other info: Diversity is key; we encourage applications from all backgrounds and offer ongoing training.
The predicted salary is between 24739 - 26584 £ per year.
Reference: 1893472 Job title: Hospitality Assistant Salary: £24,739 rising to £26,584 after 12 months, plus an allowance of £600 per annum Location: Portsmouth Area Closing Date: Tuesday 17th December 2024 at 23:59 Location: Portsmouth Area Hours: Full time – 42 hours (shifts of early and late starts between 07:30 & 20:00) The Role As a Hospitality Assistant, youll be a key member of the housekeeping and front of house team delivering an outstanding service to all visitors of our residential training centre. Youll carry out a wide variety of tasks that will ensure our students can concentrate on their studies and the training theyre undertaking. Day to day, youll be on hand to clean communal areas, serve meals and prepare training rooms. As trainees go about their day, youll tidy communal areas and ensure bedrooms are perfectly presented. In everything you do, youll be efficient, helpful and friendly. This is the perfect role for someone who loves working in hospitality but wants to say goodbye to long and unsociable hours. Occasional weekend work is expected, but youll be paid overtime when you volunteer for it. Plus, your shift hours will be between 07:30-20:00 (either an early or late start). About You Were looking for an adaptable person, able to undertake a range of hospitality tasks , and whos passionate about providing excellent customer service. Someone who loves to get stuck in and keep things ticking over. Youll be as keen to have a conversation during dinner service as you are to efficiently meet and greet new arrivals. Its all about taking care of everything in the background so everyone feels welcome and comfortable. Youre hard working and happy to contribute positively to the work of your team. You can follow the lead as well as take it, working confidently unsupervised. Youre adaptable, flexible and discreet. You dont need any qualifications for this role, just customer service experience (ideally having worked in catering or a hotel) and a proactive approach to your work. Above all, youll have a positive attitude as you play a crucial part in creating an inclusive, enjoyable environment where people feel at ease and at home. Training and Development As well as all the training you need to get the best start in your role, youll receive ongoing training to help you thrive. When you join us, youll attend a 3-5-day induction and get loads of support (including a buddy) to help you settle in, as well as COSHH (Control of Substances Hazardous to Health), Manual Handling, Health and Safety, and Fire Prevention training. And ongoing opportunities will be available to you, so you can continue to develop with us, and drive your career the way you want to. Rewards and Benefits Youll receive a starting salary of £24,739 rising to £26,584 after 12 months with an allowance of £600 per annum, plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities Diversity and inclusion are critical to our mission. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio- economic backgrounds. Were Disability Confident We are proud to have achieved Leader status within the DWPs Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person- to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our Offer of Interview (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: To be assessed at application form sift: Experience of working in a customer service environment Demonstrate the ability to work independently and as part of a team Eligibility This role is for a government organisation which requires the highest security clearance, known as Developed Vetting (DV). The requirement for security clearance means you will need to be British and to have lived in the UK for at least 7 of the last 10 years but we do assess each case individually. There are some common exceptions, like studying abroad, living overseas with parents, or serving with HM Forces. Well just need references for the time you lived abroad. Closing Date: Tuesday 17th December 2024 at 23:59 Apply for this role via the Apply Now button below.
Hospitality Assistant (Apply in minutes) employer: Confidential Employer
Contact Detail:
Confidential Employer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant (Apply in minutes)
✨Tip Number 1
Make sure to highlight your customer service experience in any conversations you have. Since this role emphasizes excellent customer service, sharing specific examples of how you've provided outstanding service in previous roles can really set you apart.
✨Tip Number 2
Demonstrate your adaptability and teamwork skills during the interview. Be ready to discuss situations where you've successfully worked both independently and as part of a team, as this is crucial for the Hospitality Assistant role.
✨Tip Number 3
Familiarize yourself with the specific tasks mentioned in the job description, such as cleaning communal areas and serving meals. Showing that you understand the day-to-day responsibilities will demonstrate your genuine interest in the position.
✨Tip Number 4
Be prepared to discuss your positive attitude and how it contributes to creating an inclusive environment. Share examples of how you've made others feel welcome and comfortable in past roles, as this aligns perfectly with the values of the organization.
We think you need these skills to ace Hospitality Assistant (Apply in minutes)
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasize any previous experience you have in customer service, especially in hospitality or catering. Use specific examples to demonstrate how you've provided excellent service in the past.
Show Adaptability and Teamwork: In your application, mention instances where you've successfully worked both independently and as part of a team. This role requires flexibility, so highlight your ability to adapt to different situations and work well with others.
Express Your Passion for Hospitality: Convey your enthusiasm for working in hospitality. Share why you enjoy this field and how you can contribute to creating a welcoming environment for visitors and students.
Proofread Your Application: Before submitting your application, take the time to carefully proofread it. Check for any spelling or grammatical errors, and ensure that your writing is clear and professional.
How to prepare for a job interview at Confidential Employer
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in hospitality during the interview. Share specific examples of how you've provided excellent customer service in previous roles, and highlight your love for creating a welcoming environment.
✨Demonstrate Adaptability
Since the role requires flexibility, be prepared to discuss situations where you've successfully adapted to changing circumstances. This could include handling unexpected challenges or taking on various tasks within a team.
✨Highlight Teamwork Skills
Emphasize your ability to work both independently and as part of a team. Provide examples of how you've collaborated with colleagues to achieve common goals, especially in a fast-paced environment.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks at once. Practice your responses to demonstrate your problem-solving skills and proactive approach.