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For Companies At a Glance
- Tasks: Manage front desk duties, greet visitors, and handle calls in a luxury setting.
- Company: Join a cutting-edge, confidential 5-star establishment focused on technology and innovation.
- Benefits: Enjoy a hybrid work model with occasional remote options and a vibrant workplace culture.
- Why this job: Be part of a prestigious environment where exceptional customer service is key and every day is dynamic.
- Qualifications: Strong communication skills, experience in a similar role, and proficiency in Microsoft Office required.
- Other info: Ideal for those seeking to grow in a high-end hospitality environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Company Description
Technology, innovation confidential 5 star establishment looking for experienced receptionist.
Role Description
This is a full-time hybrid role for a Receptionist in a 5-star environment. The role is located in the London Area, United Kingdom, but some work from home is acceptable from time to time. As a Receptionist, you will be responsible for day-to-day tasks such as writing emails, updating records, answering and directing phone calls, greeting and assisting visitors, managing appointments, and handling various clerical tasks. You will also be expected to provide exceptional customer service and maintain a professional front desk environment.
Qualifications
- Strong Phone Etiquette and Communication skills on the government level ideally and within 5 star environment
- Experience with Receptionist Duties and Clerical Skills
- Excellent Customer Service skills
- Proficiency in Microsoft Office Suite and other relevant software
- Ability to multitask and prioritize tasks effectively
- Strong interpersonal skills and a professional demeanor
- Previous experience in a similar role in a 5-star environment is a plus
Receptionist 5 star environment employer: Confidential Company
Contact Detail:
Confidential Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist 5 star environment
✨Tip Number 1
Familiarise yourself with the specific expectations of a 5-star environment. Research the company’s values and customer service standards to ensure you can demonstrate your understanding during any interviews or discussions.
✨Tip Number 2
Practice your phone etiquette and communication skills. Since this role requires strong interpersonal skills, consider role-playing scenarios with friends or family to refine your ability to handle calls professionally and courteously.
✨Tip Number 3
Network with professionals in the hospitality industry. Attend events or join online forums where you can connect with others who work in similar roles. This could lead to valuable insights and potential referrals.
✨Tip Number 4
Showcase your proficiency in Microsoft Office Suite by creating a portfolio of documents or presentations that highlight your skills. Being able to demonstrate your technical abilities can set you apart from other candidates.
We think you need these skills to ace Receptionist 5 star environment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a 5-star environment. Emphasise your receptionist duties, customer service skills, and proficiency in Microsoft Office Suite.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong phone etiquette and communication skills. Mention specific examples of how you've provided exceptional customer service in previous roles.
Highlight Relevant Experience: In your application, focus on any previous roles that required multitasking and prioritising tasks effectively. This will demonstrate your ability to handle the demands of a busy reception area.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a professional front desk environment.
How to prepare for a job interview at Confidential Company
✨Showcase Your Customer Service Skills
In a 5-star environment, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Demonstrate Strong Communication Skills
Since the role requires excellent phone etiquette and communication skills, practice articulating your thoughts clearly. You might be asked to role-play a scenario where you handle a difficult caller, so stay calm and professional.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Office Suite is essential. Brush up on your skills and be ready to discuss how you've used these tools in past positions. If possible, mention any experience with other relevant software that could benefit the role.
✨Prepare for Multitasking Questions
As a receptionist, you'll need to juggle multiple tasks. Think of examples from your past where you successfully managed competing priorities. Be ready to explain your approach to staying organised and efficient under pressure.
