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- Tasks: Lead a dynamic team to drive sales growth and enhance customer relationships.
- Company: Join a forward-thinking company focused on collaboration and success.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by leading a team and shaping business strategies.
- Qualifications: Experience in sales leadership and strong communication skills required.
- Other info: Opportunity to work with cross-functional teams and develop your career.
The predicted salary is between 36000 - 60000 £ per year.
The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership.
Key Responsibilities:
- Develop and implement our commercial strategy to achieve business targets and objectives.
- Lead, manage, and motivate the team to ensure high performance and engagement.
- Build and maintain strong relationships with key customers and stakeholders.
- Monitor and analyse sales performance, market trends, and customer feedback to identify opportunities for improvement.
- Collaborate with other departments to ensure seamless delivery of products and services.
- Prepare and present regular reports on team performance, sales activities, and market insights.
- Ensure compliance with company policies, procedures, and ethical standards.
Skills and Experience:
- Proven experience in a sales leadership role, preferably within the commercial sector.
- Strong understanding of sales strategies, market dynamics, and customer relationship management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, identify trends, and make informed decisions.
- Strong organizational and time management skills.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in using sales and CRM software.
- Bachelor's degree in Business, Marketing, or a related field.
Business Customer Service Team Leader employer: Confidential Company
Contact Detail:
Confidential Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Customer Service Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We suggest practising common interview questions and tailoring your answers to highlight your leadership skills and experience in sales. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Team Leader role!
We think you need these skills to ace Business Customer Service Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Customer Service Team Leader. Highlight your experience in sales leadership and any relevant achievements that showcase your ability to drive growth and manage teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific strategies you've implemented in the past and how they led to success in customer relationships and sales performance.
Showcase Your Leadership Skills: We want to see how you lead and motivate teams! Include examples of how you've engaged your team in previous roles, and how you’ve built strong relationships with customers and stakeholders to achieve business objectives.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Confidential Company
✨Know Your Numbers
Before the interview, brush up on your sales performance metrics and be ready to discuss specific figures. This role is all about driving sales growth, so being able to cite examples of how you've achieved targets in the past will show you're the right fit.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you motivate teams. Think of specific instances where you've led a team to success or improved engagement. This will demonstrate your capability to manage and inspire the Account Managers you'll be leading.
✨Understand the Market
Research the company’s market position and its competitors. Be ready to discuss current market trends and how they might impact the business. This shows that you’re proactive and have a strategic mindset, which is crucial for this role.
✨Build Relationships
Since this role involves maintaining strong relationships with key customers, think of ways you've successfully built rapport in previous roles. Prepare anecdotes that highlight your interpersonal skills and ability to collaborate with stakeholders across departments.
