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For Companies At a Glance
- Tasks: Be the go-to person for customers, driving sales and building strong relationships.
- Company: Join a dynamic company focused on delivering innovative solutions in the science and IT sectors.
- Benefits: Enjoy opportunities for growth, a collaborative culture, and the chance to make an impact.
- Why this job: This role offers a chance to connect with clients and shape their success while enhancing your skills.
- Qualifications: A Bachelor’s Degree in Science, IT, or Business is required, along with relevant account management experience.
- Other info: Ideal for those passionate about customer relationships and looking to thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Be the representative of company to the customer. The Account Manager operates as primary contact with customer account; with a focus to improve economic profitability; increase customer loyalty; secure retention; and drive value expansion. Act as trusted partner to existing customers. Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact.
Responsibilities:
- Identify additional business opportunities and maintain a strong sales funnel.
- Generate additional business by effectively managing opportunities.
- Responsible for driving profitable revenue and closing opportunities within targeted named accounts.
- Investigates and understands the customers and their business environment including goals; objectives and strategies.
- Work closely with sales specialist to deliver excellent product presentations.
- Design and deliver unique solutions that result in improved outcomes for customer.
- Responsible for selling total solutions to target; non-enterprise accounts (high-risk / upselling renewals; new business).
- Establish and build deep understanding of customer and stakeholder needs.
- Maintains a detailed understanding of customer decision makers and influencers; builds and preserves customer relationships to leverage in driving new sales and protecting base business.
- Analyze impact of market trends and factors on customers.
- Develop strategic account plans for closing deals and achieving sales goals.
- Negotiating long term contracts resulting in long-term commitments.
- Respond to RFIs and RPFs in a professional and timely manner.
Education: Bachelor’s Degree in Science, IT or Business subject
Experience:
- Laboratory or Science-based industry experience
- Account management experience in a software selling context
Account Manager (LIMS) employer: Confidential Company
Contact Detail:
Confidential Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (LIMS)
✨Tip Number 1
Familiarize yourself with the laboratory and science-based industry. Understanding the specific challenges and needs of customers in this field will help you position yourself as a knowledgeable partner.
✨Tip Number 2
Network with professionals in the industry. Attend relevant conferences or webinars to connect with potential customers and learn about their pain points, which can help you tailor your approach.
✨Tip Number 3
Develop strong negotiation skills. As an Account Manager, you'll need to negotiate long-term contracts, so practicing these skills can give you an edge in closing deals.
✨Tip Number 4
Stay updated on market trends and customer needs. Regularly research industry developments to understand how they impact your customers, allowing you to provide valuable insights and solutions.
We think you need these skills to ace Account Manager (LIMS)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Manager position. Understand the key responsibilities and required skills, such as customer relationship management and sales strategies.
Tailor Your CV: Customize your CV to highlight relevant experience in account management and the laboratory or science-based industry. Emphasize your ability to drive profitability and maintain customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's goals and how your background aligns with their needs. Mention specific examples of how you've successfully managed customer accounts and driven sales.
Highlight Your Integrity and Communication Skills: In your application, emphasize your integrity, honesty, and commitment to customer satisfaction. Provide examples of how you've effectively communicated with customers and internal teams to achieve business objectives.
How to prepare for a job interview at Confidential Company
✨Understand the Customer's Business
Before the interview, research the company and its customers. Understand their goals, objectives, and challenges. This will help you demonstrate how you can be a trusted partner and add value to their business.
✨Showcase Your Sales Experience
Be prepared to discuss your previous account management experiences, especially in a software selling context. Highlight specific examples where you successfully drove revenue and built strong customer relationships.
✨Demonstrate Integrity and Honesty
Since integrity is crucial for this role, be honest about your experiences and capabilities. Share instances where you kept commitments and presented information accurately, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer objections. Prepare scenarios where you identified business opportunities or resolved customer issues effectively, showcasing your strategic thinking.
