At a Glance
- Tasks: Manage repairs and maintenance services to ensure tenant satisfaction.
- Company: Respected Housing Association dedicated to excellent customer service.
- Benefits: Competitive salary, benefits package, and a rewarding work environment.
- Other info: Opportunity for career growth and development within a supportive team.
- Why this job: Make a real difference in the community through property management.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Confero Recruitment is delighted to be supporting a respected Housing Association in Central Scotland to recruit a
Property Services Officer to join their Property Services team.
This is an excellent opportunity for an experienced housing or property professional with a strong background in responsive repairs, void property management, contractor management, and customer service within the social housing sector.
Key Responsibilities
- Manage reactive repairs and void maintenance services to ensure high-quality outcomes for tenants.
- Oversee contractor performance, quality standards, compliance requirements, and service delivery targets.
- Coordinate damp and mould cases, ensuring legislative timescales are met.
- Carry out property inspections, including complex repairs, void properties, and post-work quality inspections.
- Monitor and report on repairs, void performance, and contractor KPIs.
- Manage complaints, insurance claims, rechargeable repairs, and alteration requests.
- Support and supervise Property Services team members, including performance management and development.
- Build positive relationships with tenants, contractors, and external stakeholders to deliver excellent customer service.
About You
- Previous experience within a social housing, housing association, local authority, or property maintenance environment.
- Strong knowledge of responsive repairs, voids management, contractor supervision, and maintenance services.
- Experience producing performance reports and monitoring service standards.
- Excellent communication, customer service, and organisational skills.
- Full UK driving licence and access to a vehicle for business use.
- What's on Offer
- Opportunity to work for a well-established Housing Association committed to delivering excellent services to its customers.
- Varied and rewarding role with responsibility for repairs, voids, compliance, and contractor management.
- Competitive salary and benefits package.
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Property Services Officer in Stirling employer: Confero Recruitment Group
As a leading Housing Association in Glasgow, we pride ourselves on fostering a supportive and collaborative work environment that values employee contributions and promotes professional growth. Our part-time Care Officer role offers the opportunity to make a meaningful impact in the community while enjoying flexible working hours and a commitment to health and safety standards. Join us to be part of a dedicated team that prioritises quality and compliance in maintaining homes for our tenants.
