An excellent temporary opportunity has arisen for a customer-focused Housing Services Assistant to join a busy Housing Services team within a respected Central Scotland based housing association.
Working closely with Housing Officers, you will support the delivery of a comprehensive housing management service, assisting across allocations, tenancy management, rent arrears, voids, estate management, anti-social behaviour, tenant engagement and tenancy sustainment activities.
Key responsibilities will include processing housing applications, arranging property viewings and tenancy sign-ups, supporting rent arrears recovery, assisting tenants to access support services, investigating tenancy breaches, responding to estate management issues and promoting positive tenant engagement.
The successful candidate will have excellent communication and customer service skills, strong administrative abilities and experience of working with customers in a housing, public sector or customer-facing environment. You will be organised, able to manage a varied workload and committed to delivering high-quality services to tenants and communities.
This is an ideal opportunity for someone looking to develop a career in social housing, working within a supportive team dedicated to providing excellent services and helping sustain successful tenancies.
Key Areas of Responsibility:
- Housing allocations and void management
- Tenancy management and tenancy sustainment
- Rent arrears support and income collection
- Estate management and anti-social behaviour casework
- Tenant engagement and community involvement
- Customer advice and housing support
For this position, the successful candidate will need to have access to car.
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Housing Assistant in Stirling employer: Confero Recruitment Group
As a leading Housing Association in Glasgow, we pride ourselves on fostering a supportive and collaborative work environment that values employee contributions and promotes professional growth. Our part-time Care Officer role offers the opportunity to make a meaningful impact in the community while enjoying flexible working hours and a commitment to health and safety standards. Join us to be part of a dedicated team that prioritises quality and compliance in maintaining homes for our tenants.
