At a Glance
- Tasks: Lead a high-performing helpdesk team and manage daily service desk operations.
- Company: Join Confero Recruitment Group, a growing facilities management business in Edinburgh.
- Benefits: Enjoy a 4.5-day work week, growth opportunities, and a pension plan.
- Other info: Great training and career progression opportunities await you.
- Why this job: Make a real impact by leading a team and improving service delivery.
- Qualifications: Experience in helpdesk management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Confero Recruitment Group is seeking a Helpdesk Team Leader in Edinburgh to oversee daily Service Desk operations. This role involves leading a high-performing team, managing service delivery, and ensuring quality standards are met.
The successful candidate will coordinate with engineers, handle customer escalations, and support continuous improvement within a growing facilities management business. Opportunities for training and career progression are available as well.
Helpdesk Team Leader - 4.5 Day Week, Growth & Pension employer: Confero Recruitment Group
Confero Recruitment Group is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With a focus on continuous improvement and a commitment to quality service delivery, team members enjoy a 4.5-day work week, competitive pension plans, and ample opportunities for training and career advancement in the vibrant city of Edinburgh.
