At a Glance
- Tasks: Manage a high-quality reactive repairs service and lead a dynamic team.
- Company: Progressive social housing organisation with a focus on customer service.
- Benefits: Flexible working arrangements and potential for longer-term employment.
- Other info: Opportunity for career growth and involvement in impactful projects.
- Why this job: Make a real difference in the community while developing your management skills.
- Qualifications: Experience in repairs management and strong customer service skills.
The predicted salary is between 36000 - 44000 £ per year.
Job Description
Based in Central Scotland, our Social Housing sector client is seeking a candidate to join their team and deliver a high-quality reactive repairs service, ensuring excellent customer service, effective team and contractor management.
The position is a temporary role that will last 6 months, however it could last longer.
Key Responsibilities
- Reactive Repairs Service Management
- Manage, monitor, and control the operational delivery of the reactive repairs service.
- Supervise Property Officers and Property Assistants.
- Manage external contractors delivering reactive repairs and servicing.
- Identify and resolve causes of dampness, ensuring procedures are followed.
- Promote and enforce the Association’s repairs policies daily
- Customer Service
- Deliver first-class customer service to internal and external customers.
- Build and maintain effective working relationships with tenants, colleagues, and stakeholders.
- Promote a professional, ethical, and customer-focused culture.
- Ensure confidentiality and discretion in all aspects of work.
- Performance & Compliance
- Ensure accurate data processing to support KPI reporting.
- Monitor contractor performance and report outcomes to senior management and the Board.
- Conduct tenant satisfaction surveys and recommend service improvements.
- Investigate complaints and prepare responses.
- Identify and implement training needs for repairs staff.
- Approve tenant alteration requests and arrange post-completion inspections.
- Liaise regularly with Finance and Housing Management teams.
- Attend coordination meetings.
- Provide technical supervision to Housing Administration staff.
- Prepare quotations for owner-occupiers’ share of common repair costs.
- Additional Duties
- Provide technical advice and guidance to staff as required.
- Provide cover for senior management within Asset Management when needed.
- Attend Board meetings and prepare draft Board papers.
- Undertake any other relevant duties as required.
This position offers the opportunity to work for a progressive organisation that offers flexible working arrangements.
- If you are interested in the position, then please don’t hesitate to contact
- Alasdair Reid on 07979755512 or alasdair@conferorecruitment. co. uk
Repairs Manager in Edinburgh employer: Confero Recruitment Group
Confero Recruitment Group is an excellent employer, offering a dynamic work environment in Glasgow where creativity and collaboration thrive. With a strong focus on professional development and a commitment to work-life balance, employees are empowered to lead high-performing teams while enjoying unique growth opportunities within the architecture sector. The supportive culture fosters innovation and ensures that every team member can contribute meaningfully to both client success and personal career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager in Edinburgh
✨Get Your Foot in the Door
Temporary roles in construction often rely on quick recruitment, so make sure to visit local recruitment agencies that specialise in the construction sector. They usually have a go-to list of companies that need staff urgently, helping us connect with potential employers faster.
✨Leverage Community Connections
Construction is all about connections! Check out local trade events, networking gatherings, or even social media groups focused on your area. Engaging with the community can lead to insider knowledge about temporary job openings that might not be advertised anywhere else.
✨Showcase Your Skills with a Solid Portfolio
Even for temporary gigs, a visual portfolio can really set you apart. Take photos of previous projects you’ve worked on, or if you're fresh in the industry, show examples of your work during training. This can help us demonstrate our hands-on experience to potential employers, like Confero Recruitment Group.
✨Apply Directly at Construction Sites
Don’t overlook the power of walking directly into construction sites. Many temporary positions are filled on the spot, so it’s worth popping by local sites and having a face-to-face chat. Bring your CV and be ready to impress, as companies like Confero Recruitment Group appreciate proactive candidates ready to jump in when needed.
We think you need these skills to ace Repairs Manager in Edinburgh
Some tips for your application 🫡
Highlight Your Relevant Experience:In the construction game, having hands-on experience matters! Be sure to showcase any previous temporary roles or projects you've worked on in your CV. Mention specific skills like safety protocols, tools you're familiar with, or types of construction work you've done – this will help you stand out!
Showcase Certifications and Training:If you've got any relevant certifications or training like a CSCS card or health and safety courses, flaunt them! Include them in your CV and mention them in your cover letter. It shows that you're not just ready to get to work but that you've got the essential safety knowledge, which is super important in the construction industry.
Emphasise Flexibility and Availability:For a temporary role, flexibility is key! In your cover letter, make sure to clearly state your availability – are you ready to start immediately? Can you work various shifts? Letting Confero Recruitment Group know how adaptable you are might just get you the edge over other candidates.
Keep it Concise and Clear:When applying for temporary roles in construction, employers often appreciate brevity. Keep your CV and cover letter clear and to the point. Focus on the skills and experiences that align most with what Confero Recruitment Group is looking for. Avoid unnecessary fluff to make it easier for them to see why you’re the perfect fit!
How to prepare for a job interview at Confero Recruitment Group
✨Show Off Your Safety Knowledge
In construction, health and safety is non-negotiable. Get comfortable with specific safety regulations like COSHH or Working at Height – you might get asked how you’d handle risk assessments or unsafe conditions. We need to show that we prioritise safety above all else.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a mini test where you’ll need to demonstrate basic skills. They might set up a scenario and ask how you would approach a specific task. Let’s prepare by brushing up on our trade skills and thinking through past projects we’ve worked on.
✨Flexibility is Key
Since this is a temporary role, they’ll want to know if you can adapt quickly to different teams and situations. Let's think about past experiences where we've had to adjust on the fly. This will show we’re ready to hit the ground running!
✨Highlight Your Previous Experience
Temporary roles often require hitting the ground running, so make sure to have a few stories lined up that showcase your relevant experience in construction. We want to emphasise skills that might not be on our CV—like teamwork and problem-solving when things don't go to plan.
