Maintenance Officer

Maintenance Officer

Full-Time 30000 - 42000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage maintenance services, ensuring tenant safety and property condition.
  • Company: A Glasgow-based housing association focused on community and quality.
  • Benefits: Gain valuable experience in property management and customer service.
  • Other info: Opportunity for temporary work with potential for future roles.
  • Why this job: Make a difference in tenants' lives while developing your skills.
  • Qualifications: Strong communication skills and a proactive approach to problem-solving.

The predicted salary is between 30000 - 42000 £ per year.

My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance.

Key Responsibilities

  • Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss.
  • Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability.
  • Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting.
  • Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy.
  • Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets.
  • Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants.
  • Maintain accurate asset management system records and contribute to performance reporting.
  • Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter.

During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Service.

Maintenance Officer employer: Confero Recruitment Group Ltd

Join a forward-thinking Housing Association in Glasgow, where we prioritise employee well-being and professional development. Our collaborative work culture fosters innovation and accountability, ensuring that you can make a meaningful impact on tenant safety and property standards. With opportunities for training and career advancement, we are committed to supporting your growth while providing a rewarding and fulfilling work environment.

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Contact Details:

Confero Recruitment Group Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Maintenance Officer

Tip Number 1

Network like a pro! Reach out to your contacts in the housing and maintenance sectors. You never know who might have a lead on a temporary Maintenance Officer role or can put in a good word for you.

Tip Number 2

Get your hands dirty! If you can, volunteer for maintenance tasks in your community. This not only boosts your CV but also shows potential employers that you're proactive and passionate about property maintenance.

Tip Number 3

Prepare for interviews by brushing up on your knowledge of health and safety regulations, especially those relevant to tenant safety and property inspections. We want you to impress them with your expertise!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names when we’re reviewing candidates!

We think you need these skills to ace Maintenance Officer

Customer Service
Property Inspections
Reactive Repairs Management
Contractor Performance Monitoring
Estate Services Oversight
Safety Compliance
Project Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience that matches the Maintenance Officer role. We want to see how your skills align with managing repairs, inspections, and ensuring tenant safety.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about maintenance services and how you can contribute to high standards of customer service. Let us know what makes you the perfect fit!

Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully managed repairs or projects in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Confero Recruitment Group Ltd

Know Your Stuff

Make sure you understand the key responsibilities of a Maintenance Officer. Brush up on topics like reactive repairs, property inspections, and tenant safety compliance. Being able to discuss these areas confidently will show that you're serious about the role.

Showcase Your Customer Service Skills

Since high standards of customer service are crucial, think of examples from your past experiences where you've gone above and beyond for tenants or clients. Be ready to share these stories during the interview to demonstrate your commitment to excellent service.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to maintenance services, contractor management, and how they ensure tenant safety. This shows your interest in the role and helps you gauge if it’s the right fit for you.

Be Ready for Scenario-Based Questions

Expect to be asked how you would handle specific situations, like managing a reactive repair or dealing with a tenant complaint. Think through potential scenarios beforehand and outline your problem-solving strategies to impress the interviewers.