Strategic Account Manager - Business Development

Conferma is looking for a Strategic Account Manager – Business Development to drive a customer obsessed and revenue focused account management function which will ensure customers are deriving value from every engagement and service provided. The role requires a strategic, resilient, and forward-thinking individual capable of developing key account strategies, problem-solving, decision-making, facilitating change that delivers against strategic objectives and revenue targets whilst working within the culture and values of the company. This is a great opportunity to join the Conferma team at a pivotal time of growth and exciting plans.

Our Strategic Account Manager-Business Development is responsible for:

Business Development: Identify new business opportunities and developing strategies to expand our product and service offerings with existing customers to meet their evolving needs.

Sales Growth: Develop and execute account-specific business plans to achieve sales and revenue targets, with a focus on sustainable growth.

Account Management: Build and maintain relationships with key clients, understanding their needs, challenges, and opportunities within the Commercial Cards sector.

Market Analysis: Continuously monitor market trends, competitive landscape, and industry developments to provide insights that inform account strategies and business development activities.

Cross-Functional Collaboration: Collaborate with product development, marketing, and customer support teams to ensure the delivery of solutions to clients.

Client Communication: Act as the primary point of contact for strategic accounts, maintaining clear and effective communication to ensure client satisfaction.

Client Retention: Develop strategies to enhance client loyalty and retention through exceptional service and value delivery.

Reporting and Planning: Maintain accurate pipeline and revenue forecasting, contribute to strategic account plans, and prepare regular account reviews.

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