Walking With The Wounded (WWTW) – Care Coordinator
Walking With The Wounded (WWTW) – Care Coordinator

Walking With The Wounded (WWTW) – Care Coordinator

Full-Time 36000 - 60000 £ / year (est.) No home office possible
Confederation of Service Charities

At a Glance

  • Tasks: Support ex-servicemen and women in navigating their care needs and overcoming challenges.
  • Company: Walking With The Wounded empowers veterans and their families to regain independence.
  • Benefits: Join a supportive team dedicated to making a real difference in people's lives.
  • Why this job: Be a crucial part of a service that transforms lives and supports those who served.
  • Qualifications: Experience in casework or housing is a plus, but passion and resilience are key.
  • Other info: Flexible working environment with opportunities for personal growth and development.

The predicted salary is between 36000 - 60000 £ per year.

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Walking With The Wounded (WWTW) – Care Coordinator

Walking With The Wounded (WWTW) supports those who have served in the Armed Forces and their families, empowering them to regain their independence, thrive and contribute in our communities.

WWTW recognise that for some ex-servicemen and women, the route to care looks complex and often inaccessible. By providing an integrated Care Coordination service, WWTW will ensure these individuals are provided the breadth of care they need, as well as providing support to their families. The Care Coordinator will be an impactful and crucial service to a small cohort, which is highly ‘in need’.

WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges; which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking to recruit a Care Coordinator who fully appreciates the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential. This role will be based in Northern Ireland, and we particularly welcome applications from candidates well positioned to deliver support to clients in the Southern Trust region.

The Care Coordinator will have a caseload of complex ex-servicemen and women. Working with local delivery partners, you will make referrals for specialist support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with more complex clients, we would like to hear from you.

For an informal discussion please contact David Lowe on 07867 420473.

Please apply by completing and submitting our short application with a supporting CV.

The closing date for applications is 19/10/25. Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.

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Walking With The Wounded (WWTW) – Care Coordinator employer: Confederation of Service Charities

Walking With The Wounded (WWTW) is an exceptional employer dedicated to supporting ex-servicemen and women, offering a meaningful opportunity to make a real difference in the lives of those who have served. With a strong commitment to employee wellbeing, WWTW fosters a collaborative work culture that values resilience and self-motivation, while providing ample opportunities for professional growth and development. Located in Northern Ireland, this role allows you to engage directly with the community, ensuring that your contributions lead to impactful outcomes for clients in need.
Confederation of Service Charities

Contact Detail:

Confederation of Service Charities Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Walking With The Wounded (WWTW) – Care Coordinator

Tip Number 1

Network like a pro! Reach out to your connections in the veteran support community or related fields. You never know who might have a lead on a Care Coordinator role or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching WWTW and their mission. Show them you understand the challenges faced by ex-servicemen and women, and how your skills can make a real difference in their lives.

Tip Number 3

Practice your responses to common interview questions, especially those related to case management and working with complex clients. We want you to feel confident and ready to showcase your experience!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the WWTW team and making a positive impact.

We think you need these skills to ace Walking With The Wounded (WWTW) – Care Coordinator

Care Coordination
Assessment of Needs
Support Navigation
Time Management
Independent Working
Collaboration
Resilience
Patience
Self-Motivation
Experience with Complex Clients
Understanding of Housing Issues
Knowledge of Veteran Support Services
Referral Management
Communication Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting ex-servicemen and women shine through. We want to see why you care about this role and how your values align with WWTW's mission.

Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked with complex cases or in housing. We love seeing how your background fits the Care Coordinator role, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without unnecessary fluff.

Apply Early: Don’t wait until the last minute to submit your application! We encourage you to apply through our website as soon as possible to avoid missing out, especially since the closing date is 19/10/25.

How to prepare for a job interview at Confederation of Service Charities

Know Your Stuff

Before the interview, make sure you understand the mission and values of Walking With The Wounded. Familiarise yourself with their Care Coordination service and think about how your skills can directly support ex-servicemen and women. This will show your genuine interest in the role.

Showcase Your Empathy

As a Care Coordinator, empathy is key. Prepare examples from your past experiences where you've demonstrated patience and resilience while working with complex individuals. This will help the interviewers see that you have the right mindset for the role.

Be Ready to Discuss Challenges

Think about potential challenges you might face in this role, such as managing a diverse caseload or navigating complex needs. Be prepared to discuss how you would approach these challenges and what strategies you would use to overcome them.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of cases you might handle, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.

Walking With The Wounded (WWTW) – Care Coordinator
Confederation of Service Charities

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