At a Glance
- Tasks: Support veterans with mental health and wellbeing through tailored care coordination.
- Company: Walking With The Wounded, dedicated to helping those who have served.
- Benefits: Employee Assistance Programme, Bike to Work Scheme, and travel expenses covered.
- Other info: Flexible hybrid role with opportunities for personal and professional growth.
- Why this job: Make a real difference in veterans' lives while working in a supportive team.
- Qualifications: Experience in casework or housing preferred, but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Home/Hub Hybrid with travel to multiple locations within Pennine Care NHS Foundation Trust. The VLSO role covers a wide geographical area, including Greater Manchester, Lancashire, Cheshire and Merseyside, with possible travel to South Cumbria.
Hours: 37.5 hours per week
Company benefits:
- Employee Assistance Programme
- Bike to Work Scheme
- Travel Expenses
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Pennine Care NHS Foundation Trust to support veterans in the mental health pathway. The successful candidate will ideally be located in the Greater Manchester area with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a multi-disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients.
We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential. The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome.
If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
Please apply by completing and submitting our short application with a supporting CV and covering letter. It is important you read through WWTW key values, the Job Description and Person Specification prior to completing and submitting WWTW short application with a supporting CV and cover letter. The closing date for applications is Sunday 21 June 2026. Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.
WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical, mental health and wellbeing of its staff.
Walking With The Wounded – Veteran Liaison Support Officer (VLSO) Pennine employer: Confederation of Service Charities
At Walking With The Wounded, we pride ourselves on being an exceptional employer dedicated to supporting our staff as they help veterans navigate their mental health and wellbeing journeys. Our hybrid work model allows for flexibility, while our comprehensive benefits, including an Employee Assistance Programme and a Bike to Work Scheme, ensure that our team members feel valued and supported. Join us in making a meaningful impact in the lives of those who have served, all within a collaborative and compassionate work culture that prioritises personal and professional growth.
Contact Details:
Confederation of Service Charities Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Walking With The Wounded – Veteran Liaison Support Officer (VLSO) Pennine
✨Tip Number 1
Network like a pro! Reach out to your connections, especially those in the veteran support community. They might know about opportunities that aren't advertised yet, and a personal recommendation can go a long way.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. At Walking With The Wounded, they value resilience and collaboration, so be ready to share examples of how you've demonstrated these traits in your past roles.
✨Tip Number 3
Showcase your passion for supporting veterans. Whether it's through volunteering or personal experiences, let your enthusiasm shine through in conversations and interviews. It’s all about connecting with their mission!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Walking With The Wounded.
We think you need these skills to ace Walking With The Wounded – Veteran Liaison Support Officer (VLSO) Pennine
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, take a good look at the job description and person specification. We want to see how your skills and experiences align with what we're looking for, so make sure you highlight those in your application!
Craft a Tailored Cover Letter:Your cover letter is your chance to shine! Make it personal and specific to the Veteran Liaison Support Officer role. Share your passion for supporting veterans and how your background makes you a great fit for our team.
Showcase Relevant Experience:Whether it's working with veterans or in housing support, we want to know about your relevant experience. Use examples that demonstrate your ability to handle complex needs and work collaboratively within a team.
Apply Early Through Our Website:Don’t wait until the last minute! Submit your application early through our website to avoid disappointment. We might close the advert early if we get enough applications, so get yours in as soon as you can!
How to prepare for a job interview at Confederation of Service Charities
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Veteran Liaison Support Officer. Familiarise yourself with Walking With The Wounded's mission and values, especially their focus on mental health and tailored support for veterans. This will help you demonstrate your genuine interest and alignment with their goals.
✨Showcase Your Experience
Be ready to discuss any relevant experience you have, particularly in casework or working with veterans. Even if you haven't worked directly with veterans, think about transferable skills from other roles that could apply. Use specific examples to illustrate how you've successfully supported individuals facing complex needs.
✨Demonstrate Team Spirit
Since this role involves working within a multi-disciplinary team, highlight your ability to collaborate effectively. Share examples of how you've worked with others to achieve positive outcomes, and emphasise your understanding of the importance of teamwork in supporting clients.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could include inquiries about the challenges faced by the team or how success is measured in the role. Asking thoughtful questions shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
