At a Glance
- Tasks: Lead a team to provide essential support services for veterans in need.
- Company: The Stoll Foundation, dedicated to supporting vulnerable and disabled veterans.
- Benefits: Competitive salary of £43,152 plus benefits, including professional development.
- Other info: Join a passionate team in a fulfilling role with career growth opportunities.
- Why this job: Make a real difference in the lives of those who served our country.
- Qualifications: Experience in support services and strong leadership skills.
The predicted salary is between 37000 - 50000 £ per year.
Permanent contract
Location: Fulham base; onsite across all Stoll Foundation offices.
Job type: Full-time [Monday to Friday – 9am to 5pm]
Responsible to: Head of Support & Tenant Engagement
Responsible for: Team Leader, Community Support Officers, and Independent Living Services.
Salary: £43,152 per year, plus benefits
About Stoll:
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and wellbeing for those who have served their country.
The Role:
- To manage and lead a team to provide a support service to beneficiaries, during a period of significant change as residents are decanted to other sites.
- To promote and encourage independence, keeping veterans at the heart of any services offered.
- To lead the team in delivering and developing support plans, risk assessments and move-on plans.
- To be proactive in tenant engagement, including when beneficiaries may be hard to engage.
- To maintain effective working relationships with external organisations such as Op Courage (Veterans Mental Health and Well Being Services), the Department for Work and Pensions (DWP), the local authority, and other voluntary and statutory organisations.
- To ensure that service delivery at all sites achieves the relevant service standards, complies with best practice, the law, safeguarding and other funders requirements.
The Stoll Foundation – Support Services Manager (Full-time) employer: Confederation of Service Charities
The Poppy Factory is an exceptional employer dedicated to supporting veterans in their transition to meaningful employment. With a strong focus on employee well-being, we offer flexible working options and a collaborative work culture that fosters personal and professional growth. Joining our team means being part of a mission-driven organisation that values your contributions and provides opportunities to make a real difference in the lives of those who have served.
Contact Details:
Confederation of Service Charities Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land The Stoll Foundation – Support Services Manager (Full-time)
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector, especially those who have experience with veterans' services. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by researching the Stoll Foundation's values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for supporting veterans and how you can contribute to their mission.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share personal stories that relate to your experience in support services.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Stoll Foundation team.
We think you need these skills to ace The Stoll Foundation – Support Services Manager (Full-time)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting veterans shine through. We want to see how much you care about making a difference in their lives and how your values align with ours at Stoll.
Tailor Your CV:Make sure your CV is tailored to the Support Services Manager role. Highlight relevant experience and skills that match the job description. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, just like we do with our beneficiaries.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Stoll!
How to prepare for a job interview at Confederation of Service Charities
✨Know Your Stuff
Make sure you understand the Stoll Foundation's mission and values. Familiarise yourself with their work supporting veterans and how your role as a Support Services Manager fits into that. This will show your genuine interest and commitment to their cause.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in challenging situations. Highlight your experience in developing support plans and engaging with vulnerable individuals, as this is crucial for the role.
✨Engagement is Key
Think about strategies you've used to engage hard-to-reach beneficiaries. Be ready to discuss how you would promote independence among veterans and maintain effective relationships with external organisations like Op Courage and the DWP.
✨Be Ready for Change
Since the role involves managing change, prepare to discuss how you've navigated transitions in previous positions. Share your approach to ensuring service delivery meets standards during times of significant change.
