Stoll Foundation – Housing Officer (Full-time)
Stoll Foundation – Housing Officer (Full-time)

Stoll Foundation – Housing Officer (Full-time)

London Full-Time 37315 - 41500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver high-quality housing services to veterans and their families.
  • Company: Stoll Foundation, a leading provider of supported housing for veterans.
  • Benefits: Competitive salary, benefits package, and a supportive work environment.
  • Why this job: Make a real difference in the lives of those who served our country.
  • Qualifications: Experience in housing management and a passion for helping others.
  • Other info: Join a dedicated team with opportunities for personal and professional growth.

The predicted salary is between 37315 - 41500 £ per year.

Overview

Stoll Foundation – Housing Officer (Full-time)

Fixed-term contract (1-year)

Location: Fulham base; onsite across all Stoll Foundation offices.
Job type: Full-time [Monday to Friday – 9 am to 5 pm]
Responsible to: Housing manager
Direct Reports: None
Salary: £37,315.64 per year, plus benefits

About Stoll

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

Role

  • Responsible to the Housing Manager for delivering a high-quality, customer-focused housing service to ex-service personnel and their dependents.
  • To provide an effective and responsive housing management service for a patch of Stoll properties, meeting agreed performance outcomes and objectives for key areas, including rent arrears, lettings and anti-social behaviour.

Apply

The closing date for this advert will be Friday 3 October 2025.

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Stoll Foundation – Housing Officer (Full-time) employer: Confederation of Service Charities

At Stoll Foundation, we pride ourselves on being an exceptional employer dedicated to supporting our staff in making a meaningful impact in the lives of vulnerable veterans. Our Fulham-based team enjoys a collaborative work culture that prioritises employee well-being and professional growth, alongside competitive benefits and a commitment to social responsibility. Join us in our mission to provide high-quality housing and support, where your contributions truly matter.
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Contact Detail:

Confederation of Service Charities Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Stoll Foundation – Housing Officer (Full-time)

Tip Number 1

Network like a pro! Reach out to your connections in the housing sector or veterans' support services. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by researching Stoll Foundation's values and mission. Show us how your passion for supporting veterans aligns with our goals, and you'll stand out from the crowd!

Tip Number 3

Practice common interview questions related to housing management and customer service. We want to see how you handle real-life scenarios, so think of examples that showcase your skills.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Stoll team.

We think you need these skills to ace Stoll Foundation – Housing Officer (Full-time)

Customer Service Skills
Housing Management
Performance Management
Rent Arrears Management
Lettings Coordination
Anti-Social Behaviour Management
Communication Skills
Problem-Solving Skills
Team Collaboration
Attention to Detail
Time Management
Empathy
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Officer role. We want to see how you can contribute to our mission at Stoll, so don’t hold back on showcasing your relevant experience!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!

Show Your Passion: Let your enthusiasm for supporting veterans shine through in your application. We’re looking for candidates who are genuinely committed to making a difference, so share any personal connections or motivations that drive you to apply for this role.

Apply Through Our Website: To ensure your application gets to us without a hitch, make sure to apply directly through our website. It’s the best way to ensure we receive all your details correctly and can consider you for the Housing Officer position!

How to prepare for a job interview at Confederation of Service Charities

Know Your Stuff

Make sure you understand the Stoll Foundation's mission and values. Familiarise yourself with their work supporting veterans and how your role as a Housing Officer fits into that. This will show your genuine interest and commitment to the cause.

Prepare for Scenario Questions

Expect questions about handling specific situations, like dealing with rent arrears or anti-social behaviour. Think of examples from your past experiences where you've successfully managed similar challenges, and be ready to discuss them in detail.

Showcase Your Customer Service Skills

As a Housing Officer, you'll be working closely with ex-service personnel. Highlight your customer service experience and how you can provide a supportive and responsive housing management service. Be prepared to share examples of how you've gone above and beyond for clients in the past.

Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask about the role and the team. This shows you're engaged and interested. You might ask about the biggest challenges the team faces or how success is measured in this position.

Stoll Foundation – Housing Officer (Full-time)
Confederation of Service Charities

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