Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support veterans and their families through tailored casework and community engagement.
- Company: Join the Royal Naval Benevolent Trust, a supportive and family-oriented organisation.
- Benefits: Enjoy 29 days annual leave, a cycle to work scheme, and a competitive salary.
- Other info: Be part of a close-knit team dedicated to empowering the Armed Forces community.
- Why this job: Make a real difference in the lives of those who served our country.
- Qualifications: Compassionate individuals with strong communication skills and a full driving licence.
The predicted salary is between 25000 - 30000 £ per year.
Home-based in South Wales, with regular travel across South Wales and occasional coverage in Bristol and Gloucestershire. The Royal Naval Benevolent Trust is seeking a dedicated and compassionate Regional Caseworker to deliver high-quality casework to support our beneficiaries across South Wales. The role will also require travel to provide coverage and support in the Bristol and Gloucestershire areas as needed.
The Casework Service, launched in April 2025, is a cornerstone of RNBT’s 5-year strategic vision. Our goal is to place Caseworkers directly within the communities they serve, creating local networks of support and building trust within the armed forces and veteran populations. By working closely with local charities, welfare organisations, and statutory services, the Regional Wellbeing Caseworker helps ensure timely, holistic, and practical support is delivered in a way that empowers individuals and strengthens families. A full driving licence and access to a vehicle are essential.
The RNBT exists to support Royal Navy Ratings and Royal Marines Other Ranks, both serving and served, and their loved ones, through life’s challenges. Established in 1922 under Royal Charter, The Trust continues to provide a lifeline of support: from financial assistance and training opportunities to wellbeing guidance and signposting, as well as accommodation at our Care Homes and Almshouse. The RNBT has a ‘family-run’ feel and we have carefully created a supportive, friendly and close-knit team, making it a unique and very special place to work.
Key Responsibilities- Raise applications for financial assistance using MOSAIC CMS and Lightning Reach.
- Assess needs through home visits and raise applications for financial assistance requests.
- Provide Holistic, Person-Centred Care.
- Offer tailored advice and guidance, signposting and referring to other organisations for housing, mental health, or debt management support.
- Liaise with multi-disciplinary agencies as required.
- Build Local Presence & Partnerships.
- Maintain visibility and engagement in Armed Forces, Veterans’, and family hubs and organisations across your region.
- Develop strong working relationships with local support charities, councils, and community stakeholders.
- Maintain Ongoing Support & Evaluation.
- Conduct follow-up contact and regular ONS 4 wellbeing surveys to measure outcomes and identify ongoing needs.
- Ensure feedback loops are closed and support remains relevant.
- Compliance & Record Keeping.
- Record all interactions securely, maintaining GDPR-compliant records and adhering to RNBT’s Casework Manual.
- Keep personal training and skills up to date.
- Community Engagement & Events.
- Represent RNBT at relevant events including Armed Forces Day, family fun days, and local community gatherings.
- Occasionally support other RNBT initiatives and projects where needed.
What We Offer: In addition to a competitive salary, we offer a generous suite of benefits to our employees including: 29 days annual leave plus public holidays, Cycle to work scheme, Eligible for blue light card, A values-driven culture and the opportunity to make a meaningful difference.
A full job description is available on request. As a Silver accredited Armed Forces Covenant signatory, we are committed to supporting the Armed Forces community and recognising the value that serving personnel, reservists, veterans, and military families bring to our organisation. We welcome applications from all members of the Armed Forces community and are committed to ensuring fair treatment throughout the recruitment process. We are proud to be a Disability Confident Committed Employer.
If you would like to find out more about working for The Royal Naval Benevolent Trust please contact us at careers@rnbt.org.uk or visit www.rnbt.org.uk.
CLOSING DATE FOR APPLICATIONS: Midday on Friday 13 March 2026.
RNBT – Regional Caseworker (South Wales) employer: Confederation of Service Charities
Contact Detail:
Confederation of Service Charities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RNBT – Regional Caseworker (South Wales)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the armed forces community. Attend local events, engage with charities, and don’t be shy about introducing yourself. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Show your passion for the role! When you get that interview, make sure to express why you care about supporting veterans and their families. Share personal stories or experiences that highlight your commitment to the cause.
✨Tip Number 3
Research is key! Familiarise yourself with RNBT’s mission and values. Understand their strategic vision and think about how you can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re all about.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace RNBT – Regional Caseworker (South Wales)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting the armed forces and veterans shine through. We want to see your dedication to making a difference in their lives, so share any relevant experiences or motivations that drive you.
Tailor Your CV: Make sure your CV is tailored specifically for the Regional Caseworker role. Highlight your experience in casework, community engagement, and any relevant qualifications. We love seeing how your skills align with our mission!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at RNBT!
How to prepare for a job interview at Confederation of Service Charities
✨Know Your Stuff
Make sure you understand the RNBT's mission and values. Familiarise yourself with their casework services and how they support the armed forces community. This will show your genuine interest in the role and help you connect your experience to their needs.
✨Showcase Your Compassion
As a Regional Caseworker, empathy is key. Prepare examples from your past experiences where you've provided support or guidance to individuals in need. Highlight how you approached these situations with care and understanding.
✨Demonstrate Local Knowledge
Since the role involves working across South Wales, it’s beneficial to know about local charities and organisations that align with RNBT’s mission. Mention any connections or partnerships you’re aware of, as this shows you’re ready to hit the ground running.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the challenges faced by the team or how they measure the success of their casework. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.