RAF Association – Hub Community Support Coordinator
RAF Association – Hub Community Support Coordinator

RAF Association – Hub Community Support Coordinator

Full-Time No home office possible
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At a Glance

  • Tasks: Support military coworking communities and manage hub operations across South East England.
  • Company: Join the RAF Association, dedicated to enhancing the lives of RAF families worldwide.
  • Benefits: Enjoy up to 42 days annual leave, life insurance, and a health cash back plan.
  • Why this job: Be part of a vibrant community, making a real impact while enjoying flexible working.
  • Qualifications: Ideal candidates are motivated with a background in sales, hospitality, or business operations.
  • Other info: Flexible hours and opportunities for personal growth within a supportive team.

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RAF Association – Hub Community Support Coordinator

***THIS JOB VACANCY HAS NOW CLOSED***

Hours: 20 hours per week

SE England to cover Salisbury Plain, Bovington, Blandford, Aldershot and Colchester hubs with hybrid working

Benefits include:

  • Up to 42 days annual leave (pro rata), life insurance and sick pay
  • Enrolment in health cash back plan to cover every day healthcare needs
  • Refer a Friend Bonus
  • Cycle To Work Scheme
  • Subsidised short breaks at selected RAFA Accommodation

About Us

The Royal Air Force Families Federation (RAFFF) exists to improve the quality of life for the RAF family around the world – at work or at home. We provide an independent voice for Serving personnel and their families and is a confidential service that relies upon the integrity and professionalism of its staff to deliver a Federation that is both credible and respected by all parties. The Military Coworking Network is an Armed Forces Covenant Fund Trust project that is managed by the RAFFF who are based at RAF Wittering.

About the role

Based in the South East of England to focus on the growth of the Hub membership. The Hub Community Support Coordinator is responsible for supporting our Military Coworking communities by creating a collaborative environment and ensuring that members are supported, the spaces are run effectively and there is a vibrant and happy Coworking community in every location. They role supports and develops the link between military partners who use the hubs and key military base personnel at each location, as well as collaborating with the wider the Military Coworking Network project delivery team and a range of other local authority and voluntary sector providers. Primary responsibilities include;

  • Operational Management: Oversee the day-to-day operations of the designated hubs, ensuring efficient and effective service delivery.
  • Community Engagement: Actively engage with hub members to understand their needs and gather insights to shape the hub’s offerings, with regular visits to the hubs.
  • Service Delivery: Plan and deliver community-building programs, activities, and services that meet the needs of the community.
  • Partnership Development: Build and maintain relationships with local organisations and partners to expand the hub’s reach and resources.
  • Marketing: Together with the Marketing and Hub Leads, plan and deliver any local marketing activities to raise awareness of the hub and grow membership, including use of local social media channels and opportunities.

About you

Our ideal colleague will be a highly motivated, enthusiastic individual with a can-do attitude to ensure we can grow the hub membership. With a background in sales, hospitality or business operations, you will be a confident networker with the ability to promote and digitally market our service. You will be our ambassador to promote the Military Coworking Network and will visit hubs and represent us at events such as family days as well as hub events. We offer time off in lieu/flexible working to cover the times when you may work a longer day when visiting locations. Overall, we are looking for someone who can take accountability, strive to continuously improve and develop our offer and take immense pride in being part of the Military Coworking Network delivery team!

Want to join us?

You may find it helpful to have a look at our websites and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification.

Interview Date: Wednesday 28 May in person at Wittering

The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.

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RAF Association – Hub Community Support Coordinator employer: Confederation of Service Charities

The RAF Association is an exceptional employer dedicated to enhancing the lives of the RAF community, offering a supportive and collaborative work environment. With generous benefits such as up to 42 days of annual leave, flexible working arrangements, and opportunities for professional growth, employees are empowered to make a meaningful impact within the military coworking network. Located in the South East of England, the role provides a unique chance to engage with local communities and build valuable partnerships, all while being part of a respected organisation that values integrity and professionalism.
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Contact Detail:

Confederation of Service Charities Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land RAF Association – Hub Community Support Coordinator

Tip Number 1

Familiarise yourself with the RAF Association and the Military Coworking Network. Understanding their mission and values will help you align your approach during networking and interviews, showing that you're genuinely interested in their work.

Tip Number 2

Engage with local military communities and organisations before applying. Attend events or workshops related to military support services to build connections and gain insights into the needs of the community you'll be serving.

Tip Number 3

Showcase your networking skills by connecting with current employees on platforms like LinkedIn. This can provide you with insider knowledge about the role and the organisation, and may even lead to a referral.

Tip Number 4

Prepare for the interview by thinking of specific examples from your past experiences that demonstrate your ability to engage communities and manage operations effectively. Tailoring your responses to reflect the responsibilities outlined in the job description will make you stand out.

We think you need these skills to ace RAF Association – Hub Community Support Coordinator

Operational Management
Community Engagement
Service Delivery
Partnership Development
Marketing Skills
Networking Skills
Sales Experience
Hospitality Background
Business Operations Knowledge
Digital Marketing
Event Coordination
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hub Community Support Coordinator position. Tailor your application to highlight how your skills and experiences align with these specific needs.

Craft a Compelling Cover Letter: Include a cover letter that clearly articulates how your background in sales, hospitality, or business operations makes you a suitable candidate. Use specific examples to demonstrate your ability to engage with communities and manage operations effectively.

Highlight Relevant Experience: In your CV, emphasise any previous roles that involved community engagement, partnership development, or operational management. Make sure to quantify your achievements where possible to showcase your impact.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Confederation of Service Charities

Research the RAF Association

Before your interview, take some time to learn about the RAF Association and its mission. Understanding their values and how they support the military community will help you align your answers with their goals.

Showcase Your Community Engagement Skills

As a Hub Community Support Coordinator, you'll need to engage with members effectively. Prepare examples of how you've successfully built relationships in previous roles, especially in community or customer-focused environments.

Demonstrate Operational Management Experience

Be ready to discuss your experience in managing operations. Highlight any relevant skills in overseeing day-to-day activities, ensuring service delivery, and improving processes within a team or organisation.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you would handle specific situations in the hubs. Think of scenarios where you've had to adapt quickly or resolve conflicts, and be prepared to share those experiences.

RAF Association – Hub Community Support Coordinator
Confederation of Service Charities
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